Hello to our USA friends! A quick update to confirm that we intend to absorb the additional cost of the tariffs, to support our valued clients. We’re grateful for your business, and we want the relationship to continue long into the future!  I hesitated to provide an update earlier because the situation is still changing. In fact a 90-day pause on “reciprocal” tariffs has just been announced on all countries except China. However the situation as it affects us has not changed since the original announcement. We have never taken sides in political matters. As small business To View More >>

Last Update 12 August, 2020 Hi everyone, As you may know, after a local community outbreak Auckland is back to Covid Level 3, at least until the end of this week, with the rest of New Zealand at Level 2. As previously, we are able to continue working under Level 3, but with certain limitations: — All our “desk-based” staff, including customer support, order processing, admin, colour correction and album design can now work from home, and will continue to do so. — We cannot allow customer contact of any kind. That includes order pickups from the Bindery. — Our Bindery To View More >>

Well, another year is over — our 50th! — and it’s time to express our gratitude, as always, to the people who make it happen. Thank you first to our clients. Your support, friendship and sometimes patience are very much appreciated. We're honoured that you choose to make us part of your own and your clients' stories. Thank you to our regulars, and to the people who joined us for the first time this year. Thank you also if you’ve just rejoined us. It’s great to have you back. And thank you to our amazing staff! Everything we produce is handmade. Work doubles, trebles To View More >>

We’ve just released the Queensberry Help Centre, a new resource where photographers can get answers 24/7 about things Queensberry and Workspace — everything from detailed product information to helpful video tutorials. Click here to check it out, or go to your Workspace Dashboard and click on Support. The Help Centre is a work in progress, and we’d love your feedback and suggestions for additional content. Over the next few weeks we’ll be reviewing all content for relevance, clarity and accuracy. For now the “other software” category remains in the To View More >>

I subscribe to an email newsletter by Bernie Griffiths that I really enjoy. Why? Because Bernie knows what he’s talking about. A very successful professional photographer in Melbourne for many years, he now offers seminars, workshops and mentoring services. Each email is a brief, well-written piece of advice that could have helped so many people we’ve seen enter this industry and struggle over the last forty years. Sound marketing and business practices are key, and even if you disagree with Bernie he’ll make you think. If you like the following, be sure to subscribe at www.berniegriffiths.com. To View More >>

From our little corner of the world, here's wishing all you Americans and Canadians a happy thanksgiving. Sadly we don't celebrate the day in New Zealand, so we spent it at work - it's Friday morning here now - but we wish we could join you. It's a reminder to pause and give thanks for our blessings, so here's a huge heartfelt thank you to ALL our friends, readers, likers and commenters, album customers, Workspace users and PJ geeks, brides and grooms, mums and dads, suppliers and partners - and of course all our bindery, lab, IT, design and support staff, past and present - in fact all who make To View More >>

Our customers love our little copy albums and are always asking for more, so here goes! You can now order flushmount digital copies of all our albums. Not just the large ones, all of them. Want copies of an 8x8 or 10x7 original? No problem. But that's not all... You can now order flushmount minis, with free freight and design and colour correction just like their bigger sisters. Sizes available: 7x5 V/H, 6x6 or 5x4 V/H. AND you can order digital copies from them too. Just one thing to remember... You can't order digital copies that are larger than the original album ;) What could you do with these To View More >>

It used to be that people would ask me if I used film or digital, generally because they'd heard a horror story. I would show them an album and ask them firstly if they liked the quality of the images, and then what they thought it was shot with. Most guessed wrong and said "film". Back then my using digital could have undermined my perceived value. But what if your choice of suppliers added perceived value to your service? What if you had brides asking about your suppliers? If a client sought you out because you used Queensberry would you be offended? If you don’t tell your clients why your To View More >>

As soon as November comes around things get pretty crazy here at Queensberry! We always set an early cut-off date because we get a flood of orders at this time of year, and want to be able to guarantee delivery, but also because it's summer down under and we close down for three weeks. The last thing we want to happen is for one of your customers to be disappointed!  We know our job is to look after your brand as well as to delight your customers. Fortunately, you're in good hands. Our customer support team and production staff are truly awesome!  They arrive to work in the early hours (often To View More >>

We regret to say the fibre connection to our print lab has just been cut. As a consequence our FTP upload service has been disrupted and you will not be able to upload orders from Photojunction until it is repaired. Our lab team is also out of email and phone contact. Our Bindery staff are still able to communicate and Workspace is operating normally. We are moving staff between sites so that we can get tech support back up and running within an hour or so. We are working on this urgently and will advise when we know how long the repair will take, but we expect it to be a matter of several hours. To View More >>