Here are our end-of-year deadlines, carefully set to ensure we can deliver your orders in time for the Holidays. Our dates are always a little cautious because everything we do is made to order, and we ship all over the world. Earlier cut offs help us manage stock requirements, queries, proofs etc. and production during the busiest season. Couriers will also be under heavy demand, so we encourage you to get in early & allow extra time for shipping. As always we always get a lot more work out post cut off, but materials sometimes do run out depending on demand, and not all requests can be met.

The dates and times below are all New Zealand time (NZT).

We will be closing for our annual Summer holiday on Monday 22nd of December NZT. 

Books and Albums

Book and albums using Queensberry Design Services:
To give you and your clients time to complete the design editing and approval process we recommend placing your design orders as soon as you can. We will require your final design approval by Sunday 9th of November NZT. 

Book and albums designed using Workspace or third-party software:
Please submit your book and album orders by Sunday 9th of November NZT. We require confirmation and payment within 48 hours of sending you your confirmation documents to maintain your spot in line. 

Boxes and Print Products

Bulk Studio Box & Print Box orders:
Please submit your Bulk Box orders by Friday 21st of November NZT.

Frames, Canvases and Single Box orders:
Please submit your orders by Monday 1st of December NZT. 

Matted Prints:
Please submit your orders by Friday 12th of December NZT. 

Small and Large Format Loose Prints:
Please submit your orders by Wednesday 17th December NZT. We will continue to print and despatch loose print orders until mid-morning on the 22nd of December. We aim to have the vast majority shipped before we close, but we cannot guarantee we will be able to complete everything, or that the courier will deliver in time for Christmas. 

Consolidated Orders for Schools, Day Cares and Teams

We receive thousands of school orders at this time of year, and our consolidation service helps you combine them into one bulk shipment (to you or directly to the school). To make sure there’s enough time for printing, laminating, checking, and shipping (before schools close for the year) please set your cut-off dates in Workspace carefully. 

Keep in mind that schools close at different times and you may have agreed delivery dates with them. Please work backwards from the date you’ve promised, and allow enough time for production and courier transit. 

How to set your cut-off date:

• Schools with fewer than 100 orders:
  Set your cut-off date at least 5 working days before you want the consolidated order shipped.
• Schools with 100+ orders:
  Set your cut-off date at least 7 working days before you want the consolidated order shipped.

The earlier the cut-off, the safer your delivery especially with schools closing at different times. If you’d like help setting your dates, please reach out, we’re here to help.

Other Details

Materials
As always, we do our very best to plan and pre purchase enough fabrics etc to cover all the orders we receive. From time to time demand for one or two materials may be so great, or usage levels so unusual, that we run out. The sooner we have your orders the easier it is for us to ensure that we can meet your requirements, and order more stock where that is possible.

Orders placed after these holiday deadlines
As always we will continue to accept orders after our holiday deadlines and work to ship them before we close for the year. Please note that orders placed after deadlines but still needed before Christmas may incur a rush fee.