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This is the blog for professional photographers, and those who aspire to be. Our aim is to help professional photographers build long-term, sustainable careers.
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SEARCH RESULTS FOR: Delayed Orders

As a photographer, your creativity is your super-power. It’s what sets you apart, what draws clients to you, and what fills your work with meaning. But when your days are spent juggling inboxes, invoices, timelines, edits, orders, banking, and endless other to-dos, it’s easy for that creative spark to fizzle out. Here’s the truth: you don’t need less structure to be more creative — you need better systems. Think of systems as the scaffolding that holds your business up — so your creativity can roam freely within it. Strong systems take care of the repetitive To View More >>

This entry was posted in Marketing by Alexandria Baugh

It’s always great to bring you good news, so today we can announce an extended range of embossings fonts, the return of title pages and … a mistake fixed! Title pages They’re back! We’ve found a new supplier after a long search, so please feel free to order :) Standard personal embossings Personal embossing is our most popular cover style, and no wonder — they’re a lovely way to personalise an album cover and add visual interest, and we’ve just made some changes… But first, we offer two types of personal embossing, Custom (where you supply us with To View More >>

This entry was posted in Product Updates by Alexandria Baugh

This is an updated post about trading arrangements into the UK and Europe, including drop-shipping, now that the Brexit deal is in place.  UK customers We don't expect any change in our arrangements with you. Your orders will continue to be shipped via DHL and you'll continue to be invoiced by our UK company. Shipments may take longer to clear in the short term, simply because HMRC and the UK border authorities will be much busier handling shipments to and from the EU, which until now have not needed to clear customs. Drop-shipping: We can deliver your wholesale orders direct to your clients To View More >>

This entry was posted in Product Updates by Alexandria Baugh

Last Update 12 August, 2020 Hi everyone, As you may know, after a local community outbreak Auckland is back to Covid Level 3, at least until the end of this week, with the rest of New Zealand at Level 2. As previously, we are able to continue working under Level 3, but with certain limitations: — All our “desk-based” staff, including customer support, order processing, admin, colour correction and album design can now work from home, and will continue to do so. — We cannot allow customer contact of any kind. That includes order pickups from the Bindery. — Our Bindery To View More >>

This entry was posted in by Alexandria Baugh

Well, another year is over — our 50th! — and it’s time to express our gratitude, as always, to the people who make it happen. Thank you first to our clients. Your support, friendship and sometimes patience are very much appreciated. We're honoured that you choose to make us part of your own and your clients' stories. Thank you to our regulars, and to the people who joined us for the first time this year. Thank you also if you’ve just rejoined us. It’s great to have you back. And thank you to our amazing staff! Everything we produce is handmade. Work doubles, trebles To View More >>

This entry was posted in by Ian Baugh

To us, an album is a purchase that matters. A personal treasure about a special moment in time. To enjoy, to share and to pass on. But in a changing world we understand that not everyone wants a grand album, and that for many of us our tastes and lifestyles have moved towards “smaller is better”. That’s why we’ve been focusing on how our product range can accommodate this trend ... and re-imagining our Portrait Album. We've taken the good parts of that range (streamlined workflow, simple unbundled offering, competitive pricing, fast delivery) and brought new ideas to the To View More >>

This entry was posted in by Alexandria Baugh

Micro-Leather is our most popular cover material, right up there with genuine Classic Leather, and it’s now available as an upgrade for Studio Boxes. These boxes look and feel so beautiful, and we know your clients will love them.  You can order them with all the standard Studio Box options (USB, bow closure and embossing).  The interiors are also Micro Leather, a beautiful touch that really does scream luxury. They are available in depths to suit 10, 15, 20 and 25 mats. Choose from our six Micro Leather colours: Onyx, Shadow, Ink, Powder Blue, Eggshell To View More >>

This entry was posted in Product Updates by Alexandria Baugh

Continuing on from Katherine’s first post, 'Why Albums?', Katherine has a few more tips about how she educates her clients about printing, and some advice for photographers who might just be starting to offer albums in their packages. How do you educate your clients about the importance of printing, rather than leaving photographs on a USB? An album really is a personal preference, so I try not to push them on my clients, but now I have over 50% of my couples order albums, I love to know they will treasure these for 30, 40 maybe even 50 years! I talk about and share my albums as To View More >>

This entry was posted in , by Melissa Dangerfield

Saying Yes to opportunities As a photographer, Rachael Waring likes to collaborate with people who aren’t scared to be themselves. A big part of her work is staying present and supporting those around her with love. By savouring the day-to-day and saying "yes" to opportunity she  has met and photographed Warren Buffett, Serena Williams, Amy Adams, Deepak Chopra, Diane von Furstenberg, David Beckham, Will I Am, Gordon Ramsay and Tom Hanks to name a few. This lovely 14x10 vertical Q-Book Medium with satin pages by Rachael is our Album of the Week. Samantha and Joseph were married To View More >>

This entry was posted in by Victoria Hollings

Here’s how to get instant answers to urgent questions like these (oh, and read on for our special offer!): Have you received my order? Is my album in production? When will it be shipped? How can I track it in transit? How do I make a payment? We’ve added a MY QUEENSBERRY ACCOUNT button to your Workspace Dashboard that gives you direct access to all that information and more. It’s the same live data our staff have access to, but you won’t have to wait for us to receive your enquiry and reply. Especially if we’re in way different time zones! Why not check it out To View More >>

This entry was posted in , by Victoria Hollings