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We’re excited to release the biggest update yet to our online Album Designer, focused on the things that matter most when you’re designing: control, speed, and precision. Here is a full list of what’s included in this release: Simple to use, faster and more fluid Our goal is to help you design beautiful albums easily, and you certainly can’t miss the improved performance! Even albums with many high-resolution images feel faster and more fluid: * Faster rendering * Fast movement between pages * Smoother drag-and-drop function * Reduced load times * Improved responsiveness To View More >>
As everyone knows, Covid has been very disruptive for business — from product availability to courier services to prices — and it’s starting to feel like the “new normal”. So we’re starting the year with an updated cover material range, and a new strategy to move this forward in the future. We’re excited about it, but we also know that any change can raise questions, which we’ve tried to answer in advance here. We’d love your feedback! Please take a few minutes to read the following, but if you just want to see the updates follow To View More >>

We've made changes to the Workspace Client Gallery setting "Viewers must register" after some great feedback in our Facebook group, The Insider. Until now if you turned on the "Viewers must register" gallery setting, visitors had to create an "account" before they could view a gallery. The setting was optional, and its purpose was to track who was viewing your galleries and to collect their email addresses. This change will make it easier for people to get access while still allowing you to collect those addresses. Here's what we have done We've replaced the original setting with "Require Email To View More >>

So your Print Shop is live, you’re all set and ready to go, and now you’re wondering how to get your first paying customers. Your first sales are some of the most important. They build momentum and motivation, and will help you refine your marketing strategy going forward. But it’s no surprise that they can be some of the hardest to get. Here are eight suggestions to get your first paying customers. Share the news with family, friends and your personal networks Your friends, family and personal networks are a great place to start. Not only will they want to support To View More >>
Hi Everyone, This is a quick message to let you know that New Zealand will be moving from Alert Level 4 to Alert Level 3 on Tuesday 28th April, which means we will be able to reopen production at that time, with strict guidelines to keep our staff safe. Thank you everyone for your patience over the lockdown, and special thanks to those who followed our advice and continued to send their orders in. You — and those whose work we couldn’t deliver before lockdown started — will be at the head of the line on the 28th. And if you do have orders to send, please do so as soon as you To View More >>

New square frames! After feedback on our Facebook group, Queensberry Insider, we realised we needed more square sizes in our range. They're a great idea for multi-aperture displays, as in the graphic, and also in frame groupings. We've launched three new sizes to fill the gaps: 16x16, 20x20 and 24x24. The new sizes offer all our options — matted, un-matted, floating (torn-edge) and mounted canvas. You can order frame corners here or order a completed sample frame here. We offer 25% sample discount on frames, and regular customers can earn Tier Discount on their To View More >>
We've just released thousands of new templates for our online album designer, and we'd love you to try them out. Although we're not quite finished yet all our most popular album types and sizes are included, including matted albums — both Duo and Overlay Matted! Flushmount, Q-Books and Portrait Albums have been updated as well. You'll find a list below. The new templates all reflect our Queensberry Design Service style, so you can be sure they'll look great and comply with our production requirements. If there's a template you'd like to see added, just send a To View More >>

How do you design a Queensberry album? Well, we can design it for you, or you can do it yourself using third party software like Fundy or SmartAlbums, our desktop application Photojunction, or the Workspace Album Designer. But — let's be frank — until now the Workspace design feature has been just a little underpowered! We've been working hard to change that, however, and we reckon Workspace Album Designer is turning into a powerful and intuitive program that for many people could just be their best choice. To View More >>

Here to help Yes, we have a support team ready to deal with your feedback, questions and problems . And although sometimes it feels easiest to speak to someone directly, often it's better to message the team, or look up our online resources. (Often it's quicker too, especially if you're on the other side of the world in a completely different time zone.) I'll discuss all three here, but however you contact us, we're definitely here to help! If you phone, and we don't pick up, please leave a message When you call one of our free phone numbers, we're To View More >>

Here’s how to get instant answers to urgent questions like these (oh, and read on for our special offer!): Have you received my order? Is my album in production? When will it be shipped? How can I track it in transit? How do I make a payment? We’ve added a MY QUEENSBERRY ACCOUNT button to your Workspace Dashboard that gives you direct access to all that information and more. It’s the same live data our staff have access to, but you won’t have to wait for us to receive your enquiry and reply. Especially if we’re in way different time zones! Why not check it out To View More >>



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