Whether it’s Black Friday, Christmas gifts, or simply clients wanting to wrap up their projects before the holidays, the end of year is  great  for product sales, and a great time to drive new business.  It can also be a time of frantic emails, tight deadlines and a few too many late nights. But it doesn’t need to be! The secret to a smoother, more successful holiday season is to START NOW. Here are five things you can do  right now  to save on hours and stress later. 1. Order your samples early Decide what products you're going to offer and order samples, To View More >>

If you can’t name five things that differentiate you from your competitors, there’s probably only one – your price. Here's what differentiates Queensberry: 1. We believe the way to succeed is to stand out from the crowd, not to join it. There’s less competition, more satisfaction and more pride at the high end of the market … and it’s our job to help get you there. Think of our albums as profit centres, not costs. 2. We’re design-led. The people in your viewfinder will be looking at your albums for much longer than we will. They must look beautiful To View More >>

Our new Online Album Designer is a great on the go resource that makes designing and editing books and albums quick and easy. Today we show you how you to swap images around in the design. To switch images on the same layout: Drag and drop one image over the other. They will change places. To switch an image with another on a different layout:  Click one of the images you want to switch and drag it to the side of the screen, which will allow you to scroll through the layouts. When you get to the layout you want, drag the image you're moving over the image To View More >>

There are — how many? — a million professional photographers around the world? All competing for customers who are happily uploading their own pictures to the internet by the billion every day! How do you stand out in that crowd? How do you earn a living? By being a better photographer, yes. By knowing what your clients want before they do, absolutely. And by thinking differently and acting differently. By being a price setter not a price taker. By leading the crowd, not joining it. Unfortunately the world is heading in the opposite direction. Giant labs. Huge hosting sites. Software To View More >>

I got a little reminder about walking in our customers' shoes this week. We ran a survey asking regular users about twelve Workspace functions and features, from ordering albums to hosting to shopping cart sales — how important they were to people, how often they used them in Workspace, and how easy they were to use. The thing is we (OK, I) focused on how photographers experience Workspace, but not on how it works for your customers. That’s pretty bad, but in a sense understandable … because although at Queensberry we use Workspace heavily every day (in fact the entire To View More >>