Offering products in your photography business doesn’t mean turning into a pushy salesperson. (Oh, I've said that before!) Done well, selling is just another form of great service. Here’s how to make it feel effortless and truly valuable — for both you and your clients :) 1. Start with the why Don’t jump straight into product talk. In your interactions with clients, help them understand why printing matters. Share stories, examples, and your own philosophy. Be the person who loves their products! Explain how an album becomes a family heirloom. How a framed To View More >>

Personally, I've had nothing to do with school photographers since I lined up for my own class photos, but I do pay attention to what Queensberry's clients do, and they're an important subset of our customer base. I think there's a lot to learn from them because they're serious about business and big on "systems". They need to be, given that a school gig might involve dozens of classes, each with thirty-odd kids, most of them with parents — potential customers — whom they've never met. Imagine if the way it worked was that they all emailed, To View More >>

We get it — in the age of social media, digital files feel like the norm. Especially in the wedding world, they’re generally expected. Couples want to share their big day right away, and portrait clients love the idea of having “all the photos.” But if we stop there, we’re not just shortchanging ourselves — we’re shortchanging them. Here’s why: Digital is fleeting. Print is forever. Digital images are shared for a moment and then forgotten, buried in a sea of phone photos and cloud storage. Prints become treasures. Albums become stories passed on. To View More >>

This is an updated post about trading arrangements into the UK and Europe, including drop-shipping, now that the Brexit deal is in place.  UK customers We don't expect any change in our arrangements with you. Your orders will continue to be shipped via DHL and you'll continue to be invoiced by our UK company. Shipments may take longer to clear in the short term, simply because HMRC and the UK border authorities will be much busier handling shipments to and from the EU, which until now have not needed to clear customs. Drop-shipping: We can deliver your wholesale orders direct to your clients To View More >>

Whether you’re just getting started with Queensberry, or you've been with us a while and want to revamp your product offering, we know it can all seem a bit daunting.   Especially for newbies there's a lot to learn — new ordering systems, new terminology, different page types, optional extras etc. Don't worry, we're here to help, and it's not that hard really! One of the few good things to come out of 2020 is that we're now all used to Zoom calls, and you can now pre-book these with us at a time to suit you. A one-on-one "face-to-face" session is a great way to get you sorted. To View More >>

Queensberry and COVID-19 Update: Wednesday March 25th 2020 Hello everyone, In response to the COVID-19 pandemic the New Zealand Government has put the country on an “Alert Level 4” lockdown for at least four weeks effective tonight (details below). As a result we can now confirm that as of this afternoon the Queensberry Print Lab and Bindery will be on hold for that time. Many of our staff are already working from home, and today the rest of the team are busy sending out as much work as possible before they too self-isolate at home. Please continue to send in your orders, which we will To View More >>

We love it when one of our staff members gets an album made for themselves. We spend most of our time creating handmade products for photographers, but we like to walk the talk when it comes to printing our photos. Maddy works in the Queensberry bindery and she's let us share her Portrait Album with you. Take a look.  "I made my own scrapbook style photo albums when I was younger and printed photos to frame. This is the second Queensberry album I've made.  "I wanted to make a gift for my partner, Simba, to celebrate the adventures we’ve had together so far, including a To View More >>

Jocelen Janon photographs people. " People moving, running, arguing, dancing, jumping, protesting, agreeing, swimming, smoking, flying, crying, working. Doing nothing.  People living."  His 'Rear Window' series, framed through car windows, is a genuine, regular pleasure. Jocelen finds cars a fascinating way to observe people's behaviour, a reflection of their social status, life challenges, and priorities. And he loves the way a car can become a tool for him. "Something to shoot through voyeuristically, to add depth and also tell a story, or hint at something deeper." Rear Window To View More >>

Following on from last week's post, here are a few more album design tips. For all you photographers designing your own.  Let them breathe… We touched on cropping last time, but it's worth repeating! Sure photo-bombing is fun, but generally we like the core elements of an image to have a nice amount of breathing space to the edge of the page, or image "frame". In fact think of it exactly like framing a picture: it gives the subject a sense of intent and importance. Jamming things up against the image edge often looks awkward. But "breathing To View More >>

There’s lots to like in our new Workspace Image Galleries: stunning full bleed feature images, no-fuss emails you can personalise and style, redesigned login windows, image favouriting and updated slideshows. Read on for details... Auto-generated Emails: Your image gallery titles and passwords, and your company name and social media links, are all included in auto-generated client emails that you can personalise and style. Simple, clean and best of all, no fuss. New login window: Semi-private galleries are just that. Unless people have the password, all they can see is your chosen feature To View More >>