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SEARCH RESULTS FOR: Customer Experience
In case you're wondering after our recent posts — we don’t think digital files are the enemy! Today’s clients expect them. And we know (because digital downloads are such a popular feature in Workspace) that for many photographers, they’re a vital part of a thriving, sustainable business — and when embraced with intention, they can enhance, not diminish, the client experience. They are the first step in a meaningful client relationship. Today’s clients want to share, relive, and carry their memories everywhere. So think of digital To View More >>
Selling printed products doesn’t have to feel awkward or pushy. When you believe in the value of what you’re offering, that confidence naturally transfers to your clients. The key is to make products an expected and effortless part of your process — not a last-minute add-on. When you position prints, albums, and frames as a meaningful part of the photography experience, clients will begin to see them as essential, not optional. Here are a few simple ways to make product sales feel natural and genuine: 1. Show, Don’t Just Tell Always have stunning samples on hand. Let clients To View More >>
If you’re a photographer wanting to make a living from your work, you have two big jobs todo — shoot pictures and sell them! Referrals and person-to-person contact are important ways to get your work in front of people, but we live in an online world, which means getting traffic to your website is too. That’s why, whether you’re selling wedding photography, school photography, portraiture, fine art or decor, you need to know about SEO. It’s a crucial aspect of online marketing and website management designed to help you get found online. To View More >>

Something changed for the better a few months ago, when we launched Print Shop, our platform for photographers and artists who are selling their work online as decor or works of art. Print Shop users have been very successful selling more expensive, more profitable, products — frames rather than loose prints, for example, larger frames rather than smaller ones. The work is beautiful, of course, and it is being sold as wall art, but we do think the Print Shop "store front" and product previews have helped with this success. That's why we're making the To View More >>
We're excited to partner again with JB Sallee to bring you his 10 city tour around the United States. This is your chance to be inspired by one of the most awarded portrait and wedding photographers in the world — and take your own work to the next level. See first hand how JB creates his award winning client wall art and albums. You'll have the unique opportunity of photographing alongside JB for a full day of shooting, with a maximum of ten attendees. With over 21 years of teaching and educating experience, JB is an open book and ready to help you To View More >>

Still working on getting albums approved six, nine, twelve months down the line? This will be eating into your time and your profit. Here are some simple ways to get albums approved quickly, while adding value for your client and offering them a great experience. 1. Get in quick! There's before the shoot and there's after the shoot. Before, they're looking at your products (yeah, nice!) and photos of … other people. Afterwards they have your photos of them to fall in love with — and they will. But get in quick! — before the emotion of the To View More >>

It's quick and easy to order albums from Queensberry, through Workspace. It's a step-by-step process that guides you through each set of options as you personalise your album. Just as important, it helps you avoid "gotchas", where you have your mind set on something we can't do, like emboss Vanilla Bean Micro Leather or Linen. In fact, for that reason alone we recommend that you set up the album before you get involved in page design … and certainly before you offer your customer something we can't do! These gotchas (exceptions) can be frustrating, and we don't like them To View More >>

It's easy for us to never think about the galaxy we're part of. Even Star Wars is about galaxies far, far away! But Paul Wison says that when you're away from the city, and your urban life, you see things in a very different light — literally. "You see stars like never before – whole galaxies gleaming in the distance, and suddenly you experience a combination of feeling both very insignificant, and incredibly lucky to be standing, frozen in time, staring into the distance and admiring a view that has taken aeons to conspire." Paul is a New Zealand wedding and astrophotographer To View More >>

Our retail shopping cart is designed to help you sell your work anywhere, anytime. This upgrade makes it easier for your clients to purchase on small devices. In this upgrade we've simplified our mobile interface, introduced a simpler approach to the icons used, and updated our product images to ensure it's quick and easy to purchase products. “Quick views” and intuitive call-to-action buttons mean more purchases in the shopping cart cart, less in the “too-hard basket"… and more sales for you. Try out the mobile shopping To View More >>

Sarah Brookes’ first boudoir shoot was for a friend getting married. She shot some beautiful images of her friend in her bridal lingerie and found the experience captivating. Now she wonders if it’s the best job in the world, working one-to-one with her clients on something so important to them, and witnessing their personal transformations. “I get lots of lovely comments from the husband/ fiancé too, thanking me for capturing their partner in such a beautiful way. What a privilege!” Sarah enjoys the technical challenges as well. Every booking is different, and To View More >>



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