We very rarely share the positive reviews we receive from our clients but the other day we received a pretty special one from one of our new Print Shop users, Damien Lovegrove. He's a "go for it" guy who'd launched his store within a week of deciding to use Print Shop, and within days of that made his first large format canvas sale. We're sharing his review for two reasons: It offers great advice for anyone starting out — why he chose the platform, and the challenges he faced when setting it up. If you're already using Print Shop we'd love your thoughts over on the insider about what features To View More >>

Here’s how to get instant answers to urgent questions like these (oh, and read on for our special offer!): Have you received my order? Is my album in production? When will it be shipped? How can I track it in transit? How do I make a payment? We’ve added a MY QUEENSBERRY ACCOUNT button to your Workspace Dashboard that gives you direct access to all that information and more. It’s the same live data our staff have access to, but you won’t have to wait for us to receive your enquiry and reply. Especially if we’re in way different time zones! Why not check it out To View More >>

I've been following the latest hate war against David Jay and PASS with interest. Here's the post that started it all, and here's what it's all about. I like my commercial messages straight, so I wish David didn't come on to you like a TV evangelist, but that aside, he's not wrong about everything. So because we hate hate speech of every kind I thought I'd explain what he's right about before I get into where we part company... David is promoting what he calls Shoot & Share, which in practice means a photographer shoots an event and hosts the images on David's service, PASS, where the customers To View More >>

You might remember a post called "the secret life of wedding photographers" on ISPWP a few years ago. Apparently photographers lead a great life – you get to spend your time taking pictures, travelling to exotic locations and partying like rockstars! Of course the sad reality is often quite different. This fertile little meme has got a lot more airtime recently because APE and now Seth Godin have posted about it. As always, Seth's post is well worth the read. He makes the point that everyone has a choice: get together the "guts and resources" too do what you were born to do, or spend your time To View More >>

We were delighted when Donal Doherty recently shared these beautiful pictures on his blog. (Full post here) Donal designed this 14x10 classic matted album for his clients Karen and Gary. They chose an embossed onyx micro leather cover with a page mount style inside, designed with black borders under a hand cut ivory mat. Karen and Gary also ordered two parent albums as well, which are smaller, digital copies of the main album. We love the results! Thanks for sharing your beautiful work with us Donal :) To View More >>