When we think about "client experience" we can concentrate too much on logistics — timely communication, smooth booking, on-time delivery. Those things matter — a lot — but the real magic happens when we focus on how our clients feel at every stage of the journey. Because at the heart of photography is emotion. People book us to capture something meaningful: a moment, a milestone, a memory. And long after they’ve forgotten what they paid or how many images they received, they’ll remember what it was like working with us. So, what do you To View More >>

“Okay… what should I be offering?” The answer will depend on your clients — and your photographic genre . Each genre requires different presentation. For example, a wedding photographer, with potential sales of hundreds of images, will require completely different products from a landscape specialist offering images intended for wall display. Bear in mind too that the most appropriate printing isn't just a personal preference but will depend on the products you want to offer. For example, we recommend silver halide over inkjet for applications where To View More >>

I've just finished re-watching Barry Schwartz's Ted Talk on The Paradox of Choice. He makes this very important point: Too much choice produces paralysis. Offer people too much choice and they'll find it very difficult to choose at all. Yes, at Queensberry we offer a lot of choice! We know that. We do it because every photographer is different. And we agree, as Barry Schwartz says, that it can be difficult to get your head around. But … if you want to sell products, you need to make the effort, not leave it to your customers.  As our designer friend Donna says, to run a design To View More >>

There are lots of ways to make money as a landscape, travel, adventure, wildlife or fine art photographer. Shooting for a publication, for example, or selling through galleries or other commercial spaces such as tourist stops or cafes. Or working with clients to produce product or marketing images. Or décor for commercial or hospitality spaces. But over the course of your career you'll likely build a library of images that are yours to sell over and over again — if you could only work out how, without turning yourself into a shopkeeper! More opportunities today Today we're free to To View More >>

“Art is the most intense mode of individualism that the world has known.” – Oscar Wilde In this series we shine a light on artists expressing their individuality, documenting what they love, working hard on their craft, and sharing it with the world. We spoke to Joel McDowell, a Taupo based photographer who aims to evoke emotion in people through his work, and capture the hidden gems our beautiful country has to offer. How do you stay inspired?  That is a good question. Surrounding myself with other creatives, in all mediums and experience levels, is a good way to bounce To View More >>

We love seeing our books and albums used for out-of-the-ordinary projects, so were delighted when Doyle Yachts asked us to create a book to promote their handmade sails. Months later and we get to share it with you. We love how powerful the full bleed pages look, and think this is going to really help set them apart. Doyle chose to order two 12x12 Q Book Lights, and asked us for a complete 80 page design (160 sides). This meant we had enough room for large images, but also space to incorporate text throughout the design to explain different aspects of the sails. Projects To View More >>

If you can’t name five things that differentiate you from your competitors, there’s probably only one – your price. Here's what differentiates Queensberry: 1. We believe the way to succeed is to stand out from the crowd, not to join it. There’s less competition, more satisfaction and more pride at the high end of the market … and it’s our job to help get you there. Think of our albums as profit centres, not costs. 2. We’re design-led. The people in your viewfinder will be looking at your albums for much longer than we will. They must look beautiful To View More >>

Workspace Album Proofing takes the hassle out of communicating with your clients about their album design.  It's a transparent and intuitive way for them to communicate their requests for changes and, when they're ready, to approve the design so you can confirm their album order.  New functionality and a simplified interface make Workspace a great solution for managing your Queensberry album designs. And if you're not using Workspace for image hosting and sales you won't need a paid plan to use it. Updates to Comments: Comments are organised To View More >>

Remember the little domestic drama about how my briefcase and laptop were stolen? And how, to judge from my own buying behaviour, not everyone is going to downgrade to cheap and nasty just because of the recession? Well, yes, I bought the most expensive laptop bag I came across, but... I asked for a discount. You're not to know this but I'm a shrug-and-pay guy. It's my role in life to pay full retail, so for me to ask for, let alone get, 10% off is unusual. But what struck me was how the store projected itself. There wasn't a sale sign anywhere. Nothing to suggest times are tough, or please make To View More >>

If you've been wondering where we've been lately, this is it! We're excited – even proud in an understated Kiwi way ;) to announce Queensberry Press version 3.0. We get to say "yes" to a lot of things you've been asking for, and well ... we think you'll like the prices! So with that little fanfare please welcome Queensberry Press Albums. Press printed, flushmount or matted albums. Simple, affordable and gorgeous. Here are some of the features: Pages are either flushmount - unmatted and similar to our digital albums... ... or matted - overlay style in a clean cut page block reminiscent of Duo. To View More >>