Previous |  Contents | Next Download the eBook GOOD is what gets people in the door, like a newspaper headline or a “special” at the supermarket. Good is what makes you competitive. Don’t offer just one service, offer choices. Don’t assume the deal that encourages people to get in touch with you is the one they’ll commit to later (once you’ve open their eyes to how good you are, and what you can do for them). And don’t assume that they won’t go even further once they’ve fallen in love with their own photographs. That’s the To View More >>

We very rarely share the positive reviews we receive from our clients but the other day we received a pretty special one from one of our new Print Shop users, Damien Lovegrove. He's a "go for it" guy who'd launched his store within a week of deciding to use Print Shop, and within days of that made his first large format canvas sale. We're sharing his review for two reasons: It offers great advice for anyone starting out — why he chose the platform, and the challenges he faced when setting it up. If you're already using Print Shop we'd love your thoughts over on the insider about what features To View More >>

We're delighted to announce that we're introducing Stripe as an alternative Workspace payment platform, alongside PayPal. Introducing Stripe means you can now activate a standard credit card form at checkout, and also get your payouts faster. However the two platforms interact with Workspace quite differently, and it's important to understand how… Stripe and PayPal are: — How you pay for your wholesale purchases from Queensberry. — How your clients pay for purchases in your retail shopping cart. — How Workspace pays you the profits To View More >>

A few weeks ago we gave you a sneak peek at a major upgrade to our Client Galleries, designed to make it easier than ever for wedding and portrait photographers to sell print products to their clients. It' s based on what we've learned from the success of Print Shop, our other online sales platform. We're delighted to announce that it's now live, and accessible on all paid Workspace plans. Here we'll step you through the main features, but first, we're often asked —  why do we offer two platforms? Because the customers are totally different, and so To View More >>

Photographs are the most personal of gifts! Talking about Christmas and the holidays in October seems a little weird, but the holiday season does seem to start earlier every year – and when it comes to marketing, it pays to be prepared. The festive season is a great time to promote yourself to existing customers. You've spent all year taking photographs, so why not maximise the profit on each shoot with online galleries, product sales and special offers? We spoke to retiring Queensberry account manager Michelle about her tips for holiday promotions, and marketing pointers To View More >>

[caption id="attachment_17731" align="alignnone" width="500"] © James Yeats-Brown[/caption] James Yeats-Brown is a leading UK social photographer specialising in children's portraiture and the creation of family albums. He asks why shooting for a fee or commission shouldn't work in the social sector, since it's common in other areas of photography, and thinks a sales model based purely on speculative product upselling is dangerous these days - mainly thanks to new consumer-oriented products from Apple, Blurb, Photobox etc. This began as a comment on Ian's post suggesting the Shoot and Share model To View More >>

I'm a bit frustrated! We have two new initiatives to launch but we can't get either out until next week, so I thought I'd try and clear up a few misconceptions about SEO... SEO comes to mind for two reasons. First, in Ian's 14 Tips post a while back he said (rather carelessly!), "10. Link to the venues, florists, dressmakers and other vendors who were connected to the event - another Workspace feature. They'll love you for it, and linking is great for SEO." Someone commented, "Yes, linking is great for SEO, but for the [site] you are linking to, not for you… I'm always wary about linking to…vendors' To View More >>

Hello dears, if you're like me you find the modern inter-web and computer thingamys a little overwhelming. in fact I had a conniption the first time my nephew plugged my Macintosh SE into a network and I've never been really comfortable since. But I like what it lets me do, so I struggle along. I did peek in my iTunes music folder once (looking for my old Tom Jones and Seekers' records) but I thought, "Good grief, that looks complicated," and I've never looked again. I suspect that's exactly what Apple want. They don't even mention their "back end" (nasty expression) because you can really get To View More >>

Like many good things, and all great albums, Musée begins with a story. In fact it begins with three stories, and the real magic is how they weave together... The first begins several years ago with a traveller on a bus in Spain, who strikes up a conversation with the woman sitting next to him. They like each other enough to introduce themselves. He's a wedding photographer from the far side of the world, in Spain on a scholarship. She's a paper conservator living in England, home to visit her family in Barcelona - and as it turns out, later, in love. The photographer and the conservator To View More >>

Like many good things Musée begins with a story. In fact it begins with three stories, and the real magic is how they weave together... The first begins several years ago with a traveller on a bus in Spain, who strikes up a conversation with the woman sitting next to him. They like each other enough to introduce themselves. He's a wedding photographer from the far side of the world, in Spain on a scholarship. She's a paper conservator living in England, home to visit her family in Barcelona - and as it turns out, later, in love. The photographer and the conservator like each other enough to swap To View More >>