We believe that the best way to sell albums and other products is to create a tailored line that suits your market, personal imagery and brand. And we’ve realised that one little thing standing in the way is that you can’t customise our current cover material swatches to help you do that — select products, materials and colours, and then guide your clients to the right choice. So we've decided to relaunch our cover swatches to suit. We're now offering two different cover swatch tools, to choose your materials and to display them beautifully to clients.  Full Cover Swatch To View More >>

Someone asked the other day why some photographers using Print Shop seem to be selling their prints “quite cheaply”. "I can understand that there is potentially volume in art prints that isn't there with portraits. But I still wonder how a client might feel if the price is significantly lower for an art print." I think there are a few questions here — does the difference in price matter? Are people undercharging? — and anyway, how much should you charge? I'll leave the last one for later, but meantime… 1. Why might you need to charge differently for your art versus To View More >>

Here we have seven inspiring Print Shops for you. Check' em out, then drop everything and build your own in Workspace in time for the holiday season.  Gemma Chapman Photography Jay French Photography  Jackson Bright Photography  Joel McDowell Photography  Elise Rutherford Photography  David Bostock Photography  Justin Aitken Photography  If you're interested in building a Print Shop in Workspace, click through to start your two week free trial. Alexandria To View More >>

I got a little reminder about walking in our customers' shoes this week. We ran a survey asking regular users about twelve Workspace functions and features, from ordering albums to hosting to shopping cart sales — how important they were to people, how often they used them in Workspace, and how easy they were to use. The thing is we (OK, I) focused on how photographers experience Workspace, but not on how it works for your customers. That’s pretty bad, but in a sense understandable … because although at Queensberry we use Workspace heavily every day (in fact the entire To View More >>

Reading Dad's post about treating people as individuals reminded me of sitting in Air New Zealand's LAX lounge a few years ago. I was working on my laptop when this attractive woman sat down next to me and asked if I had the wireless login. Sorry," I said, "the wifi is playing up - you'll need a cable from the front desk". She turned her computer towards me and said, "It's OK, I have a Mac". :) "So do I, but you'll still need a cable," I said. "Look, I have to go confirm my seat - I'll get one for you." She smiled and said thank you. A few minutes later I returned and helped her get her computer To View More >>