We often make the mistake of making our marketing about ourselves — what we're doing, and what we need, rather than the value we're creating for our audience. People who write code love what they do, but their customers don't. They just want an app that works. You love photography but your clients love the memories you make for them. Memories or a picture for the wall. When you're thinking about business or marketing campaigns, focus on your customers. What's in it for them? To View More >>

You've sent your album design to your client for proofing, now what? Using a proofing system could be a little daunting if you've never done it before, so we've created a tutorial specifically for your clients to follow so that you can get their feedback and order the album. We've even made it so when your client opens up their album design, the tutorial will appear in front of them so there's no need to do anything.  Do you have any feedback? We regularly update album proofing to make it work better for you. Contact us if you have any comments or suggestions. Victoria To View More >>

This weeks 'Share of the Week' goes to Richard Perry Photography based in England , who shared his latest Queensberry's on Twitter .  Thanks for sharing, Richard. There’s a wee thank you on its way to you. "My latest @queensberrynz album has arrived... I love the classic elegance. Beautiful way to store your memories! #weddingalbum #weddinghour" Be sure to tag us when you share your Queensberry products on Instagram, Facebook or your blog. It doesn’t just make us feel good, it’s a nice way to promote your products and services too. See more from Richard Perry To View More >>

It so nice knowing that you liked what we made for you — makes all the hard work feel worthwhile. Heidi Horton just shared this lovely video of her new sample album: “Look what's just arrived in the studio!!! My new sample album! A gorgeous 12 x 12 inch Queensberry in Powder Blue Micro Leather; one of my favourites from Queensberry Albums beautiful leather line up. I seriously can't stop looking at it...I am in love with every single spread! Thank you Heidi, there’s a wee thank you on its way to you. Be sure to tag us when you share your Queensberry products on Instagram, To View More >>

Canvas covers look great – especially when you add two adorable puppies to the mix. Take a look at this super cute Studio Box we've made for Megan Graham Photography. Unlike buckram-covered Studio Boxes, the printed canvas covers can't be ordered in bulk. We print and fully assemble the mats for you, ready for your customer, although you can order the mats as slip-ins or fully sealed.  Have you ordered a Studio Box yet? Why not try the Canvas Cover option. We think your clients will love it. Order now, or for more details, see our Studio Box page. To View More >>

Not only are our annual Pro and Pro Plus deals half price until 30 April, we have a real deal for you. WIN FREE ALBUMS FOR A YEAR MAX VALUE US$12,000, CONDITIONS APPLY* To enter, all you have to do is subscribe to any paid 12-month plan at workspace.queensberry.com. One lucky subscriber will win free Queensberry albums for a year. Closing date 30 April 2012. WATCH THIS SPACE More coming up – don't miss out: subscribe by email or RSS (right) Check out the new Workspace Facebook page. *CONDITIONS: Enter by subscribing to a Basic, Pro or Pro+ Plan for twelve months before 30 April 2012. The maximum To View More >>

We're closing the gap on our timezone differences! We know it can be tricky when you're wanting to get under way with your work but you're battling with different time zones. We want to make getting in touch with us as easy as possible, so the good news is, we've extended our customer service support hours! From today onwards our open times are 6am to 5pm and 8pm to 12am Monday - Friday UTC/ GMT +12 hours. If you need help figuring it out, there's a handy time zone converter here. During these times you can also access our live help (available via our website). Please note we will not have To View More >>

DHL recently announced that they are discontinuing their US domestic service (U.S Express) to focus on their more profitable international services. However this change won’t affect our service to you. That’s because the only services affected are DHL shipments being sent from one US location to another. We ship all our international orders direct from our bindery in New Zealand and DHL have assured us that this change won’t affect you or us in any way. We’re working hard to get as many orders as we can dispatched before our December close-down. Rest assured that our expected delivery times To View More >>

We have noticed that some areas of Photojunction are experiencing speed issues with the new Mountain Lion (Mac OSX 10.8) upgrade. We have located a design issue where opening images in the layout tab is slow to load. We are currently working to adjust the program with new installers to fix this problem. If you come across any further problems of this nature please email us at info@queensberry.com and let us know. We will let you know when this issue is resolved. Edit: This issue has now been resolved. Thank you for your patience. Cheers, Amanda To View More >>

If you reopen an album in Photojunction after sending to Queensberry, you'll notice it's "locked" and cannot be modified. Why? Because if you were to make changes to the album after we've received the order, we'd be making something different, which would certainly cause us confusion – you, us, or all of us – as you can imagine. So if you need to make changes to the album, eg upload new files, or order an extra copy, you'll need to duplicate the album first. Cheers, Angelique To View More >>