If you've been wondering where our album features have gone, we've moved them to The Queensberry Blog, our new blog directed to consumers. Its main purpose in life is to feature beautiful client albums ("album candy"!) That makes it a great place to send your clients to check out some Queensberry goodness ... and a great place to feature your own work, don't you think? More on that soon. Meantime here's a peek at a couple of albums we've featured recently... (click the images to see the full feature). A Columbian style wedding by Alex Rodriguez A New Zealand wedding by Tracy Turpen And one from To View More >>

If you want your order to sail smoothly through our ordering process, please make sure it's ready to go before you send it. Hopefully this post will give you some insight into why that's so important – why even minor changes to an order can cause a lot of work at our end. For example, suppose you request design or layout changes, or send us new versions of image files or album plans. First we have to call up your original order and work out exactly what you want done to it – not easy when we have hundreds of albums working their way through production at any one time. We may need to, for example: To View More >>

A couple of weeks ago I posted about aggravating business policies and touch points, and asked readers to tell us about the things we do that's frustrating! We received three comments. One I've mentioned already, and the other two also raise important issues. Katherine (not her real name) emailed her account manager to say she doesn't like Photojunction. More important, she doesn't like feeling pressured by Queensberry into using it. She feels that if QBY were truly customer focused she wouldn't feel this pressure and could continue in the way that's suited her perfectly for the last seven years. To View More >>

Just a quick reminder that we do not offer albums with more than thirty pages (60 sides) inclusive of Wings and Flips. If your 12x12 or larger feature album design requires more than 30 pages (60 sides), you will need to order two volumes. We offer a second cover at 40% discount. With so many pages in them the albums become very heavy, and the purpose of the page limitation is to ensure their structural integrity. To View More >>

I don't read the instructions unless I need to. Needing to is defined by 'it won't work unless you read the instructions.' One of the weaknesses in Photojunction is its simplicity and a sense that you can work it out just by using it. Some of us would have it no other way. But that means there is a tendency to apply the status quo approach to it. It is too easy to write off something because you had a bad experience with previous versions. Ultimately we can become neglectful of progress through our established habits. I had a conversation over dinner with another photographer last night. They said To View More >>

Johannes has been talking about the power and effectiveness of simplicity here on the blog lately. It's an excellent message and one I want to expand on a little by explaining how Queensberry can help you simplify your business. You've got a complicated job. You're a photographer, a marketer,  a salesperson, a designer, a manager, an entrepreneur... And you're offering a complicated service, and complex products. It's not surprising then, that achieving simplicity would involve an investment in time and money. Take purchasing a new camera for example. That involves an investment in both time To View More >>

I read Ian's post on the Kodak Carousel and immediately wanted to put my hand up .... (a sling back to the days of discipline at a Catholic school). I'm probably stating the obvious but I felt the message was SO important that it deserved emphasising.  Yes, I understand the business side of the message but there was this other thing that became important too. The post has a video clip from Mad Men, a sublime tv program about an advertising agency in the States in the 60's. It's about the launch of the Carousel .... Forgetting the wonderfully clever pitch, the ability to turn an electromechanical To View More >>

"Previously we were offering albums we knew our competitors were also offering, but we’ve realised we can use the album to separate us from our competitors." That quote from Nigel's interview with the Youngrens reflects Queensberry's key message to photographers and it got me thinking... A while ago I posted about album companies in trouble – and not hitching your own wagon to dying stars. Today I'm suggesting you be wary of the latest and greatest too ;) In the US and UK markets of 2000, Queensberry albums were revolutionary because we hand-made every album to order. That meant photographers, To View More >>

My last post said that press books are great but they’re everywhere. "And that's the problem." Someone here was a bit concerned about me saying that. "Won't it put you offside with a lot of photographers?" Maybe. Although if you disagree I hope it's something to think about rather than get upset about. But the fact that many people do disagree is a good thing, at least for us and our clients. If our albums were everywhere they'd have no value. To you or to us. For example see the comments here. Does presenting your imagery in press books trumpet your high-end quality to the market? I don't think To View More >>

This post is now superseded by new Photojunction functionality. If you're uploading your Queensberry album orders using LabFTP, we've just released version 3, with added functionality for ordering prints from QBY online. We're very excited about the online print ordering function – but it's restricted for now to New Zealand clients, so let me talk first about how it impacts on albums. LabFTP 3 integrates more closely with PJ Remix. For example you're no longer asked to provide information that you've already entered in PJ. It also shares Remix's look and feel. Version 3 is no longer a beta, To View More >>