If you’ve logged into Workspace recently you know we’ve launched Workspace 3.0 Not just another upgrade, it’s pretty massive! The key idea. instead of separate tools for different tasks, Workspace 3.0 brings everything together in one connected system. One subscription gives you everything from website and video delivery to client and task management, galleries, sales and product delivery. No disconnected tools. Try it right now with a Queensberry account You can login with your email . There's a reset password option if you’ve forgotten. You can continue To View More >>

When we think about "client experience" we can concentrate too much on logistics — timely communication, smooth booking, on-time delivery. Those things matter — a lot — but the real magic happens when we focus on how our clients feel at every stage of the journey. Because at the heart of photography is emotion. People book us to capture something meaningful: a moment, a milestone, a memory. And long after they’ve forgotten what they paid or how many images they received, they’ll remember what it was like working with us. So, what do you To View More >>

Personally, I've had nothing to do with school photographers since I lined up for my own class photos, but I do pay attention to what Queensberry's clients do, and they're an important subset of our customer base. I think there's a lot to learn from them because they're serious about business and big on "systems". They need to be, given that a school gig might involve dozens of classes, each with thirty-odd kids, most of them with parents — potential customers — whom they've never met. Imagine if the way it worked was that they all emailed, To View More >>

Previous |  Contents | Next Download the eBook “Measure results, change activities.” — Keith Cunningham Focused I’ve never met a photographer with a more analytical approach to his business than Craig. He was a wedding photographer whose goal was to clear “100k in 100 Days” from 30 weddings. (The actual figures don’t matter — they just sound snappy — so I’m not going to tell you when, where or in what currency.) Many a photographer has built a profitable business out of shooting 30 or 40 weddings a year, bur Craig’s To View More >>

We're delighted to announce that we're introducing Stripe as an alternative Workspace payment platform, alongside PayPal. Introducing Stripe means you can now activate a standard credit card form at checkout, and also get your payouts faster. However the two platforms interact with Workspace quite differently, and it's important to understand how… Stripe and PayPal are: — How you pay for your wholesale purchases from Queensberry. — How your clients pay for purchases in your retail shopping cart. — How Workspace pays you the profits To View More >>

We launched  Studio Albums  towards the end of last year, and are so excited by the response. Now, a few months on, we want to share why photographers are choosing them as their album of choice — and also to thank everyone who helped us develop this new range. We love making them for you! 01. SPEED Did you know Studio Albums have a 5-7 day turn-around time? Once we’ve receive payment your order will despatch 5-7 days from when it goes into production. Crazy fast for a fully customised, handmade product, right?    02. PRICE We can't share the prices here but they To View More >>

To us, an album is a purchase that matters. A personal treasure about a special moment in time. To enjoy, to share and to pass on. But in a changing world we understand that not everyone wants a grand album, and that for many of us our tastes and lifestyles have moved towards “smaller is better”. That’s why we’ve been focusing on how our product range can accommodate this trend ... and re-imagining our Portrait Album. We've taken the good parts of that range (streamlined workflow, simple unbundled offering, competitive pricing, fast delivery) and brought new ideas to the To View More >>

Better emails for everyone! Most of us take great care over our “marketing”, like newsletters, special offers, advertising etc, but in a way what tells people the most about us are the little day to day interactions that we barely think about. Like our answerphone messages or our auto-reply email! Workspace sends out lots of automated emails — for example when you share galleries with your clients, when clients receive their digital downloads, or when they purchase products in your shopping cart. They’re a reflection of you — and us — and we want them to look To View More >>

If you can’t name five things that differentiate you from your competitors, there’s probably only one – your price. Here's what differentiates Queensberry: 1. We believe the way to succeed is to stand out from the crowd, not to join it. There’s less competition, more satisfaction and more pride at the high end of the market … and it’s our job to help get you there. Think of our albums as profit centres, not costs. 2. We’re design-led. The people in your viewfinder will be looking at your albums for much longer than we will. They must look beautiful To View More >>

There's a huge amount of power in Workspace. We know, we use it all, and we love it! Queensberry’s website is built on Workspace. We blog in Workspace. We sell in Workspace. And we design albums in Workspace, and Photojunction — half the albums we make, in fact, all part of our free album design service. But not everyone wants to use our software to design Flushmount albums and Q-Books … not when they're already up and running with cool alternatives like Fundy, SmartAlbums, or Adobe's InDesign and Photoshop. To View More >>