So your Print Shop is live, you’re all set and ready to go, and now you’re wondering how to get your first paying customers. Your first sales are some of the most important. They build momentum and motivation, and will help you refine your marketing strategy going forward. But it’s no surprise that they can be some of the hardest to get. Here are eight suggestions to get your first paying customers.  Share the news with family, friends and your personal networks Your friends, family and personal networks are a great place to start. Not only will they want To View More >>

Here are two Black Friday specials you won't want to miss! Our Black Friday special ends on the 30th of November 2018 so make sure you get in quick... 99 for Life! Imagine never having to pay for your online galleries or shopping cart again!! Well now's your chance — upgrade once and  never renew or pay again. That's right,  the Lifetime Basic plan is back  and just in time for the major upgrades coming up! Think about it — you could pay your existing provider every year for the rest of your career, or  grab Workspace Basic for just US$99 — To View More >>

Capri, Italy. Photography by Leah Kua, AUS Capri, Italy. Photography by Leah Kua, AUS We’ve been fine-tuning the Workspace blog with two new features to display your photography beautifully. Now readers can enlarge your images by clicking the '+' icon in the top right hand corner. The enlarged image will fill a notepad screen or browser window up to 1600 pixels. Click the icon on Leah's photo above to see what we mean! How to: The "enlarge" feature works automatically, but if you're uploading images specifically for the blog (instead To View More >>

I got a little reminder about walking in our customers' shoes this week. We ran a survey asking regular users about twelve Workspace functions and features, from ordering albums to hosting to shopping cart sales — how important they were to people, how often they used them in Workspace, and how easy they were to use. The thing is we (OK, I) focused on how photographers experience Workspace, but not on how it works for your customers. That’s pretty bad, but in a sense understandable … because although at Queensberry we use Workspace heavily every day (in fact the entire To View More >>

Here's what people like most about Workspace: When they make a sale there's nothing to do. No need to liaise with the buyer, collect the money, order the product or deliver it. All you have to do is read our notification email. :) People quite like the 10th of the month too, when they get another email to say the money has hit their Paypal account. But occasionally money gets returned to us because someone hasn't "accepted" the payment. If you don't claim your money you'll get an email from Paypal like the one in the graphic below. Normally all you have to do is click the "Claim Your Money Now" To View More >>