So your Print Shop is live, you’re all set and ready to go, and now you’re wondering how to get your first paying customers. Your first sales are some of the most important. They build momentum and motivation, and will help you refine your marketing strategy going forward. But it’s no surprise that they can be some of the hardest to get. Here are eight suggestions to get your first paying customers.  Share the news with family, friends and your personal networks Your friends, family and personal networks are a great place to start. Not only will they want To View More >>

We’ve been thrilled with the response to the Print Shop launch — especially now it’s available on our super-affordable Lifetime plan! — and we love watching your stores go live. We’ve been talking with many users about how we can make it even better. As a result we’ve made a few design changes to elevate your store even more. Update 1: New store layouts We launched Print Shop with three layout options (square, landscape and horizontal). We've now introduced a fourth, a "mixed orientation" layout design — To View More >>

We're selling more smaller albums these days, but we're stoked to see people still opting for the big books! Our 18x10 albums allow for lots of images, and high impact story-telling with their radical panoramic pages. And they translate perfectly into copy albums for parents and loved ones too. (If you've included lots of small images we recommend 10in copies for albums of this size.) This 18x10 is by husband and wife team Neil and Katherine of Tandem Photography, Christchurch, New Zealand. Notice how Neil and Katherine have personalised To View More >>

Capri, Italy. Photography by Leah Kua, AUS Capri, Italy. Photography by Leah Kua, AUS We’ve been fine-tuning the Workspace blog with two new features to display your photography beautifully. Now readers can enlarge your images by clicking the '+' icon in the top right hand corner. The enlarged image will fill a notepad screen or browser window up to 1600 pixels. Click the icon on Leah's photo above to see what we mean! How to: The "enlarge" feature works automatically, but if you're uploading images specifically for the blog (instead To View More >>

I got a little reminder about walking in our customers' shoes this week. We ran a survey asking regular users about twelve Workspace functions and features, from ordering albums to hosting to shopping cart sales — how important they were to people, how often they used them in Workspace, and how easy they were to use. The thing is we (OK, I) focused on how photographers experience Workspace, but not on how it works for your customers. That’s pretty bad, but in a sense understandable … because although at Queensberry we use Workspace heavily every day (in fact the entire To View More >>