Here to help Yes, we have a support team ready to deal with your feedback,  questions and problems . And although sometimes it feels easiest to speak to someone directly, often it's better to message the team, or look up our online resources. (Often it's quicker too, especially if you're on the other side of the world in a completely different time zone.) I'll discuss all three here, but however you contact us, we're definitely here to help! If you phone, and we don't pick up, please leave a message When you call one of our free phone numbers, we're To View More >>

Several weeks ago, engaged couple Janet and Chip hit the streets of New York and the Museum of Natural History with their photographer Parris Whittingham for a pre-wedding  engagement session. After seeing their proofs of the shoot, the couple decided to commission two 9×9 matted albums as wedding gifts for their parents. Parris says, "With the support of Queensberry, we were able to custom design and receive these exquisite parent albums in record time…" Our congratulations and best wishes to Janet and Chip as they wed this weekend - 8 May, 2010. To view a slideshow of To View More >>

Happy New Year! The trade show season will be pretty much be on top of us once we get back from our annual close-down, so here's where we'll be and when.  SWPP: 16-18 January 2009 WPPI: 16-18 February 2009 Focus: 22-25 February 2009 We'd love to catch up with you so if you are attending any of these shows, swing by and say hi. Our staff will be on hand at each show with our newest products including the new format 20x16 and 18x10 album formats, as well as samples of our new Micro Leathers, Silks, and Micro Suede cover materials. Hope to see you there. Best wishes from the Queensberry Sales To View More >>

We regret to say the fibre connection to our print lab has just been cut. As a consequence our FTP upload service has been disrupted and you will not be able to upload orders from Photojunction until it is repaired. Our lab team is also out of email and phone contact. Our Bindery staff are still able to communicate and Workspace is operating normally. We are moving staff between sites so that we can get tech support back up and running within an hour or so. We are working on this urgently and will advise when we know how long the repair will take, but we expect it to be a matter of several hours. To View More >>

DHL recently announced that they are discontinuing their US domestic service (U.S Express) to focus on their more profitable international services. However this change won’t affect our service to you. That’s because the only services affected are DHL shipments being sent from one US location to another. We ship all our international orders direct from our bindery in New Zealand and DHL have assured us that this change won’t affect you or us in any way. We’re working hard to get as many orders as we can dispatched before our December close-down. Rest assured that our expected delivery To View More >>