Hey! It’s Charlotte from the customer service team 😊 One of the most common questions I get is “how do I create custom embossings?” so I’ve put together a super simple Canva tutorial to help you out! Why Canva? Canva is an easy-to-use online design tool that makes design accessible to everyone —no need for complex software like Illustrator! With a library full of modern fonts and illustrations, your ability to create beautiful, custom embossing designs for your clients is endless. 1) Gather Inspiration Start by heading to Pinterest to collect inspiration for your To View More >>

Nathan Walker Photography, Canada (@nathanw_photo) Nathan Walker Photography, Canada (@nathanw_photo) There's a huge amount of power in Workspace. We know, we use it all, and we love it! Queensberry’s website is built on Workspace. We blog in Workspace. We sell in Workspace. And we design albums in Workspace, and Photojunction — half the albums we make, in fact, all part of our free album design service. But not everyone wants to use our software to design Flushmount albums and Q-Books … not when they're already up To View More >>

A quick reminder that our new prices take effect after the 10th of November, the cut-off date for guaranteed delivery before our end-of-year closedown. At the same time we're introducing free album design and free standard colour correction on all our professional albums – Flushmount, Overlay Matted, Classic Matted and Duo. Until then, when the Workspace infrastructure is upgraded for the new service, our free design / free colour correction special offer continues. So get in quick for the best of both worlds, our old prices and the new free service! Two conditions apply: you must send us JPGs To View More >>

So despite your best efforts checking your files, Queensberry discovers a funky image or layout in your album, and we need a replacement. It happens. Here's what to do if we need a new layout (rather than an image). 1. Your album will be locked, so first you need to duplicate it. 2. Now you can open the unlocked duplicate, fix that funky layout and create a new export for the fixed layout. 3. Now go to the UPLOADS Tab and select the original order ('cos you're going to send a replacement file for the original order, not send a new order and upload everything again). 4. Click the MORE button and To View More >>

We've all had that crushing feeling when clients want to change the PERFECT album. Your original design destroyed. Heartbreak. Easy way around this is to duplicate the album before making changes. That way you don't lose your masterpiece, and it's still there if the clients change their mind after seeing what they've done! To duplicate the design, simply click the X2 button in the Product Column of the Project Browser. Three more great uses for duplicating albums: - You placed an order, but there was a problem with your files... so you need to fix a layout and create a new export. You'll need To View More >>