Your clients were eager to get their album, maybe they even pre-paid for it, but after the wedding you don't hear from them. Maybe they don't reply to your calls. What can you do? Here are some suggestions to keep things moving along! Don't be surprised After the big day, real life sets in. No wonder you slip down the to-do list. There's work to catch up on, and everything else they've put on hold, maybe for weeks. Make sure they know you understand. Set deadlines People need structure, so give them a timeline before the big day. For example, their images will be To View More >>

Previous |  Contents | Next  Download the eBook You can divide the people who contact you into two groups, those who know how much you charge and those who don’t. Those who know are the perfect prospects. Don’t assume Back in the ’90s Heather and I backpacked around Vietnam. It was a rewarding and emotional experience from end to end, but one of the highlights, after weeks sweating our way around the country, was heading to the Metropole Hotel in Hanoi for a high end lunch. The wait staff weren’t particularly keen to see us, dusty and unkempt with To View More >>

Updated 18 October 2020 "Happy Holidays!" – They'll be on us faster than we think, and your clients will definitely want their books, boxes, albums, frames, canvases and prints in good time. "Go to the front of the line!" — that's what we recommend every year. Our orders go up 3-400% before Christmas, and, since most of what we do is handmade to order, we publish these guidelines in the interests of a low-stress lead-up to the holidays. Don't worry though — these are guidelines, not deadlines. We  generally get orders out that we receive  To View More >>

Queensberry and COVID-19 Update: Wednesday March 25th 2020 Hello everyone, In response to the COVID-19 pandemic the New Zealand Government has put the country on an “Alert Level 4” lockdown for at least four weeks effective tonight (details below). As a result we can now confirm that as of this afternoon the Queensberry Print Lab and Bindery will be on hold for that time. Many of our staff are already working from home, and today the rest of the team are busy sending out as much work as possible before they too self-isolate at home. Please continue to send in your orders, which we To View More >>

We love it when one of our staff members gets an album made for themselves. We spend most of our time creating handmade products for photographers, but we like to walk the talk when it comes to printing our photos. Maddy works in the Queensberry bindery and she's let us share her Portrait Album with you. Take a look.  "I made my own scrapbook style photo albums when I was younger and printed photos to frame. This is the second Queensberry album I've made.  "I wanted to make a gift for my partner, Simba, to celebrate the adventures we’ve To View More >>