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This is the blog for professional photographers, and those who aspire to be. Our aim is to help professional photographers build long-term, sustainable careers.
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SEARCH RESULTS FOR: Customer Experience

Personally, I've had nothing to do with school photographers since I lined up for my own class photos, but I do pay attention to what Queensberry's clients do, and they're an important subset of our customer base. I think there's a lot to learn from them because they're serious about business and big on "systems". They need to be, given that a school gig might involve dozens of classes, each with thirty-odd kids, most of them with parents — potential customers — whom they've never met. Imagine if the way it worked was that they all emailed, To View More >>

This entry was posted in Marketing by Ian Baugh | Leave a Comment

A fairly common thing we hear from photographers is: “My clients just don’t want printed products.” But here’s the truth — more often than not, it’s not that they don’t want them. It’s that they’ve never been shown the value of them. They’re used to digital galleries. They expect USBs. That’s what the industry has trained them to expect. But just because it’s all they know, it doesn’t mean that’s all they want. Ian tells the story of being in a seminar with a number of very wealthy Americans. When he tried To View More >>

This entry was posted in Marketing by Alexandria Baugh | Leave a Comment

Hello 2020… It’s time to wish you a Happy New Year! We trust that you’ve had a good break and are gearing up for the year ahead. We definitely are!  We’re posting this prior to our return to give you plenty of time to take advantage of our New Year special offers. To help you get started with Queensberry, or to help freshen up your studio if you’re already a regular! 40% OFF SAMPLE BOOKS AND ALBUMS We have so much new on offer — new materials, new pages, custom embossing … and Studio Albums! Don’t miss out! Offer applies to To View More >>

This entry was posted in , by Alexandria Baugh | Leave a Comment

Following the opening of The Papatuanuku Series we spoke to Tessa Williams from Moemoea Collective about the idea behind the work, and the launch itself. "Man, it really was just the most incredible evening! The atmosphere was on fire, with everyone who attended blown away, not only by the photos but the launch itself. I knew that the majority of the 150 who attended had never had the pleasure of going to an art launch, so I did everything I could to ensure they had the same experience as a regular gallery-goer, in the hopes to start them on their own art journey." "Young working families To View More >>

This entry was posted in by Victoria Hollings | Leave a Comment

We're big animal lovers at Queensberry! Portrait Albums are perfect for pet and portrait photography, or even a mixture of the two.  We saw Kelly Wolfe's album as it went through the bindery, and thought you might like to see it too! Kelly has recently returned to photography and is based in North Waikato, New Zealand.  Kelly talks about the importance of having product samples. "It helps inspire ideas when we are planning a portrait session together, and also helps them start thinking about what products might best suit their own space To View More >>

This entry was posted in by Victoria Hollings | Leave a Comment