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This is the blog for professional photographers, and those who aspire to be. Our aim is to help professional photographers build long-term, sustainable careers.
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I'm a bit obsessed with clearing my problem reporter. When I do, I know I did my best to make the album perfect production-wise. When we did the Problem Reporter Webinar, Ian had a list of the different errors that could come up. I like to think of it as a cheat sheet for questions Photojunction users might have for me. The most common one I hear is missing HR files. Event Window > More > Relink High ResIf you are receiving this message, it means that Photojunction doesn't know where your High Res images are. They may have been moved or the path could have been renamed. In the Event Window, click the More button, select "Relink High Res Images", and navigate to the folder containing your images. This should refresh the links and remove the warning. When relinking images it is important that the original high res images have not had their names changed as Photojunction will be looking for the original file name in the original location. If you have renamed a file, you'll still get the error in the problem reporter after “Relink High Res Images”, and you'll also see a warning on the image (on your layouts and in the event window). To fix that, right-click on the image, select "Browse For Original" and go find the renamed file. Let's hope you haven't batch-renamed, because that could be a big job. Angelique
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