There's a framed photo of Heather and me that's thirty years old now and been on the wall above my desk for the last fourteen. It was shot by Rod Ellmore in 1994 while our whole family was together in Auckland. When I look at it I think: “Didn’t we look cute thirty years ago? And I had hair! Remember how those Lockwood houses creaked? The bloody dog ruined that couch… Love the Indian parchment — still on the wall… What happened to those Churchill books? The printing is like new… Those shoes were great…” In another thirty years our grandchildren To View More >>

Today we are introducing our GORGEOUS Slimline Print Box! Thoughtfully designed to hold up to 50 6x4 or 7.5x5 prints — the perfect option for photographers who want to deliver smaller print collections in a way that feels elevated, and “oh so special”! They’re a simple, beautiful upsell for engagements, babies, proms, dance shoots, pets, families — so many shoots. And if you need a big stack of prints for a wedding, our print boxes can cope with up to 300 prints! What we LOVE about our boxes is that they tick ALL the boxes (haha) — Profit, Promotion and Positioning. To View More >>

Offering products in your photography business doesn’t mean turning into a pushy salesperson. (Oh, I've said that before!) Done well, selling is just another form of great service. Here’s how to make it feel effortless and truly valuable — for both you and your clients :) 1. Start with the why Don’t jump straight into product talk. In your interactions with clients, help them understand why printing matters. Share stories, examples, and your own philosophy. Be the person who loves their products! Explain how an album becomes a family heirloom. How a framed To View More >>

We’ve all been there — your client loves their gallery, gushes over the moments you captured… and then skips over the album. You say they’re available but no one bites. It can be disheartening, especially when you know how meaningful they are. And the same goes for other products! But here’s the thing: if your pricing page only mentions “albums available” without any visuals, story, or context, it’s completely understandable that clients pass them by. They’re not saying no to the album—they just haven’t been given a reason to say To View More >>

A fairly common thing we hear from photographers is: “My clients just don’t want printed products.” But here’s the truth — more often than not, it’s not that they don’t want them. It’s that they’ve never been shown the value of them. They’re used to digital galleries. They expect USBs. That’s what the industry has trained them to expect. But just because it’s all they know, it doesn’t mean that’s all they want. Ian tells the story of being in a seminar with a number of very wealthy Americans. When he tried To View More >>

We get it — in the age of social media, digital files feel like the norm. Especially in the wedding world, they’re generally expected. Couples want to share their big day right away, and portrait clients love the idea of having “all the photos.” But if we stop there, we’re not just shortchanging ourselves — we’re shortchanging them. Here’s why: Digital is fleeting. Print is forever. Digital images are shared for a moment and then forgotten, buried in a sea of phone photos and cloud storage. Prints become treasures. Albums become stories passed on. To View More >>

Previous |  Contents | Next Download the eBook GOOD is what gets people in the door, like a newspaper headline or a “special” at the supermarket. Good is what makes you competitive. Don’t offer just one service, offer choices. Don’t assume the deal that encourages people to get in touch with you is the one they’ll commit to later (once you’ve open their eyes to how good you are, and what you can do for them). And don’t assume that they won’t go even further once they’ve fallen in love with their own photographs. That’s the To View More >>

We're delighted to announce that we're introducing Stripe as an alternative Workspace payment platform, alongside PayPal. Introducing Stripe means you can now activate a standard credit card form at checkout, and also get your payouts faster. However the two platforms interact with Workspace quite differently, and it's important to understand how… Stripe and PayPal are: — How you pay for your wholesale purchases from Queensberry. — How your clients pay for purchases in your retail shopping cart. — How Workspace pays you the profits To View More >>

We launched  Studio Albums  towards the end of last year, and are so excited by the response. Now, a few months on, we want to share why photographers are choosing them as their album of choice — and also to thank everyone who helped us develop this new range. We love making them for you! 01. SPEED Did you know Studio Albums have a 5-7 day turn-around time? Once we’ve receive payment your order will despatch 5-7 days from when it goes into production. Crazy fast for a fully customised, handmade product, right?    02. PRICE We can't share the prices here but they To View More >>

We love it when one of our staff members gets an album made for themselves. We spend most of our time creating handmade products for photographers, but we like to walk the talk when it comes to printing our photos. Maddy works in the Queensberry bindery and she's let us share her Portrait Album with you. Take a look.  "I made my own scrapbook style photo albums when I was younger and printed photos to frame. This is the second Queensberry album I've made.  "I wanted to make a gift for my partner, Simba, to celebrate the adventures we’ve had together so far, including a To View More >>