Some of our clients enjoy smoother sailing than others. Less aggravation, calmer waters... An interesting thought whichever group you fall into! One important reason for this is that some of you understand our systems better than others. And yes, we accept we don't always do a good enough job of explaining them. One reason for this blog is to address the problem with bite-sized tutorials on topics suggested by you or our own staff. So over the next few days we’re going to discuss a few key issues. Here’s our goal: For you, an efficient, easy-to-understand system that gets you back to shooting To View More >>

We've been talking a lot about smooth sailing lately, with two goals in mind. For you, an efficient and easy-to-use system. And for us, an order that's accurate, error-free and ready to go straight into production. Fair to say then, that it's in both of our interest to sail through the ordering and production process as quickly as possible. But when your order doesn't sail through - what holds it up? Here are a few simple things that we've found to be the most common cause of delays (long delays in some cases). 1) Missing print files (cover images) are the most common - people just forget to include To View More >>

Last week's post about things that can delay your album made me think of this. Sometimes our staff feel the need to check things in orders "just in case". For example... An unusually spelled name. Could be a spelling mistake – better ask. An image file that's not up to your normal standard. Could be a problem - better ask. If there's something in your order that you know could raise doubts, please let us know: "Yes, the file's a bit dodgy but I have to use it - do what you can." Head off our query at the pass and get your album faster. Cheers, Ian PS Our staff aren't being pedantic, they're just To View More >>

[caption id="attachment_1348" align="alignnone" width="500" caption="Photography by Michael + Anna Costa"][/caption] Although we'd love all our clients to print with us, and most now do, we can't expect that everyone will. It's a huge ask to send your images to the other side of the world for printing.  But sometimes, for reasons that have little to do with the printing itself, we need really tight control to deliver you a good result. Duos are a prime example. The design and craft processes that allow us to integrate digital and matted pages, create split mats etc are intensive and very demanding. To View More >>

Three points! 1. Investigate and determine your clients needs, limitations, and dreams. 2. Establish design objectives. 3. Exceed your clients' expectations. We set the parameters of size, style, and content from discussions with our client prior to the wedding. Having a series of questions to answer on a sheet means you get the information you need. Album type, size, and budget are the first questions. Then how many albums and what these would do. We gauge their response to our sample albums and ask questions about what might be important. We define the style by giving them a key description and To View More >>

Where do I find templates? In the Photojunction Store. You'll find the link to it on the Photojunction home screen (bottom right corner in case you missed it). You can search for templates by size (14x10), orientation (Horizontal) and style (simple), or by the template designer if you know who they are. Here's a bit more info about the Photojunction Store. And if you're interested in selling your own templates, here's a blog post worth reading. HTH PJ Support Team PS Check out Danny's 437 tips to boosting your template sales! To View More >>

Every time I go out to buy something I start thinking about ... Marketing. Sorry. Anyway, a new camera is on the cards, a point-and-shoot (I'm not a photographer, OK!) I know what I want in a camera, I've done my homework and I've whittled down the list to a couple or three that all fit my criteria. They all offer me great image quality, enough control and they cost about the same. I'm not a camera brand 'fan-boy' so I'd be happy with any of them. How do I decide which one to buy? I don't know. But when I go out to buy, one of them will tip the scales in some way. Reputation, customer service To View More >>

Do you know how many people are too busy to design albums? Or are under-confident about album design? Or can't figure out the PJ alignment tools (surely not)? ;) And do you know how many people have downloaded Photojunction since we made it free? I didn't think so. But that adds up to a big market ... and you already have the templates. All you need to do is add them to the Store. Just do it. Cheers, Danny (motivational expert). There you go ... #437 ... just a few gaps to fill in. Got more? To View More >>

You can change your product listings any time, so feel free to experiment. Prices too high? Lower them. Reckon you can charge more? Raise them. Want to jazz up your blurb? Do it. Want more templates per collection? Or to include more thumbnails? Or add thumbnail images...? Well you might need to delete the old product and add a new one. But it's quick and easy and worth the effort to get it right. Next tip. Cheers, Danny (the pragmatist). To View More >>

And dare I say it, 'Free' is pretty popular... Danny's throwaway line got a few negative reactions ... despite Wired's Chris Anderson saying "free" is the default price on the internet. And PJ is free, right? (We explained why here.) The counter argument is that sure, we all like free stuff ... but templates save you time by utilising the fruits of other people's. And that justifies the cost. I totally agree, but still people persist in giving stuff away online. Open source software ... free reports about how to take your business online ... the list is endless. Sometimes free comes without strings To View More >>