A few clients have told us that they prefer to export their own printing files (page layouts) in Photojunction, but the "Export" button seems to have disappeared. So what have we done with it? Whether the Export button appears or not is dependent on whether you or we (Queensberry) are to do the exporting, and that depends on the option you choose in the Service dropdown menu during album set up. Looking at the screenshot, if you choose Print and Assemble you'll need to do the export - ie create the PSD layouts and, if need be, edit the files before you upload them to us. If you chose Export, Print To View More >>

We have noticed that some areas of Photojunction are experiencing speed issues with the new Mountain Lion (Mac OSX 10.8) upgrade. We have located a design issue where opening images in the layout tab is slow to load. We are currently working to adjust the program with new installers to fix this problem. If you come across any further problems of this nature please email us at info@queensberry.com and let us know. We will let you know when this issue is resolved. Edit: This issue has now been resolved. Thank you for your patience. Cheers, Amanda To View More >>

Improved image uploading is probably the biggest deal in this release of Queensberry Workspace, but have a play and judge for yourself. It’s free to try! Uploading Workspace now has six image uploaders for you to choose from – two web-based and four desktop uploaders. Pick one to suit your workflow. The upload window shows them all, including the links and instructions you'll need to use them. You can upload to existing events and collections or create new ones on the fly. One of the web uploaders is slower than the other, but more robust if your internet connection isn't the best. You can To View More >>

If you reopen an album in Photojunction after sending to Queensberry, you'll notice it's "locked" and cannot be modified. Why? Because if you were to make changes to the album after we've received the order, we'd be making something different, which would certainly cause us confusion – you, us, or all of us – as you can imagine. So if you need to make changes to the album, eg upload new files, or order an extra copy, you'll need to duplicate the album first. Cheers, Angelique To View More >>

One of the most useful features of Workspace is album proofing. You can proof books and albums you've designed in Photojunction, and also Queensberry books and albums you've designed in Workspace. In the FREE account you can proof Queensberry books and albums, but to proof a non-Queensberry album, you need a Workspace "Basic" subscription, which will cost you $10 per month. The main advantage to Workspace proofing over Albumexposure is that your albums will be proofed on a site that highlights YOUR brand, not Queensberry or AlbumExposure! You can also integrate your Workspace site with your existing To View More >>