Click here to watch the video on Vimeo. I remember someone in the graphic design industry (quite well known actually) posting a tweet saying, "Colour management is bullshit!" The picture that flashed through my mind was of graphic designers and brand managers hanging out at the printers, tweaking colours on the machine before they sign off on a job… And yet here we are at Queensberry, printing for very fussy photographers (often on the far side of the world), putting the prints into really pricey albums (sight unseen) and flying them at great expense to Europe, or North America, or Hong Kong. To View More >>

Click here to watch on Vimeo. I've never met Crash Taylor, but I've been looking forward to interviewing him because of this endearing habit he has of poking his head above the parapet and getting shot at. As in this post, for example, which I published because he was nice enough to call Queensberry "the Tiffany of wedding albums". I didn't mean to buy into a storm, but I did anyway – as you can see from the post comments. You can read the full brouhaha on DWF if you're keen. For the record, I think it's hard to argue with "cheap publicity" (is there any other kind?) and when I spoke to him To View More >>

Click here to watch the video on Vimeo. My father's family came from Westhoughton, only twenty miles or so from where Brett and Kristie Harkness have their studio in the North of England, so we're practically neighbours. Brett's a northerner born and bred (Newcastle), but Kristie's from Saskatchewan, where the population density is only slightly more than that of New Zealand supporters at an English rugby match. In the first of a two-part interview Kristie and Brett tell Ian how they got from working on a cruise ship to their high end studio, and: learning the business side of photography; letting To View More >>

After talking to Jessica Mills from NZ Colour Management, I thought we should bring in someone from the front lines! Philip Laing is one of our lab support specialists, and if my conversation with him paints a picture of a bunch of people obsessed with quality and delivering you the best possible album, my work is done. If you get get an insight into the many ways in which our lab service is truly unique in the album business, even better! Philip is what we call a "support detective". With a stack of experience – and huge enthusiasm for photography – he's in the front line every day ensuring To View More >>

About twelve months ago Jonas Peterson left his high profile, high paying position as a leading advertising copywriter to become a full-time photographer... In his first year on the block he shot 42 weddings and jumped to number one in Google rankings for 'Brisbane wedding photographer' (actually he did that in two months). He's booked 15 destination weddings so far this year and describes his business as 'wedding photography with a touch of awesome'. He's built a loyal following on his blog (over 2000 hits a day), has over 1450 followers on Twitter and a similar number of fans on his Facebook To View More >>

Four years in, and Suzanne Black could teach a lot of people a lot of things…especially about marketing and surviving when times get tough. I had a chat with her about what she thinks are the keys to success, how she turns 90% of her enquiries into bookings and why albums are so important to her business. Positivity is contagious. Suzanne is feeling positive right now. I haven't heard that response to a question about the state of the economy in a long time, but after chatting I've decided describing her as "positive" is an understatement... She says, “In the current climate I think it's more To View More >>

I just made a couple of new friends, Jeff and Erin Youngren from San Diego… And it took all of a couple of minutes. Stephen and Danny first met these guys at WPPI in Vegas, and we’ve been in touch ever since. You may remember our post about their new website and promo video so I asked them to share some of their experiences around online marketing, business and their album strategy.  But it was their philosophy, not only to business, but to life, that dominated the conversation. Let’s be friends Jeff and Erin had just returned from a holiday to Walt Disney World in Orlando, Florida, with To View More >>

Welcome to the second interview in our series featuring clients whose businesses are thriving despite the current economic climate. Click here to read the first interview with Christian Oth. In the same year they had their first child, Chris and Darcie Siiteri started their Austin (Texas) photography business, Innovative Photography. Fifteen years later they’re still at it and doing better than ever. I gave an initially nervous Darcie an early morning call to chat about how they approach their album sales, and what they do to ensure their clients have an amazing experience and to foster relationships To View More >>

It's not all bad out there you know! There are plenty of people doing better than ever, even considering the recession. So over the next few weeks we're bringing you a series of interviews with clients who are doing just great. We'll share their advice, ideas and opinions as they give us some insights into how they're successfully running their businesses. Here's the first. He's been recognised as one of the world's best photographers, serviced clients like the New York Times and Apple Computer, photographed celebrities such as Alec Baldwin, Amanda Peet, Isabella Rosselini and Donald Trump,  regularly To View More >>

My interview with Rod Ellmore talked about how the close partnership between photographers and vendors in the '70s and '80s helped build some great careers, but it wasn't all positive. One disadvantage was that marketing gimmicks picked up at seminars organised by the vendors propagated like viruses! Like this one - the notorious "couple in the brandy glass". Pam brought us a picture (left) from her brother Martin's 80s wedding to Simone (thanks for sharing!). And I found proof that tacky ideas live on in Photoshop. Now you know I'm a snob – but not as much as I used to be: There's nothing wrong To View More >>