Have you ever wanted a Photojunction or Workspace tech sitting on your shoulder as you work? We have introduced a new service which is a little more comfortable for us and most likely a little less painful for you (trust me, I'm not a featherweight). Live chat is a new feature you'll find in Queensberry Workspace (in fact on all our web and blog pages). If you are used to instant messaging such as SMS messenger, this will be a walk in the park for you. Whenever you see a green logo like this one, it means there's someone available at Queensberry to talk to you right now. If it's a different colour, To View More >>

Our IT support team are moving our phone server this Thursday the 10th of May New Zealand Time, so all Queensberry phone lines will be offline between 2pm and 6pm NZST. If you do have an emergency during that time, we will have extra support on email for those few hours so you won't be left in the lurch. All the best from everyone at Queensberry To View More >>

Just in case you need us during the holiday period, we have staff working through the break to ensure Photojunction support is available. We are however going to take a couple of annual public holidays off (NZDT): - 25 December (Christmas day) - 26 December (Boxing day) - 1 January (New Years day) - 2 January Here's a recap of our support hours.... New Zealand: 8am – 4.30pm (Mon-Fri) and 1am – 7am (Tues-Sat) Australia: 6am – 2.30pm (Mon-Fri) and 11pm – 5am (Tues-Sat) UK: 2pm – 8pm and 9pm (Mon-Fri) - 5.30am (Sun-Thurs) US (East Coast): 9am – 3pm (Mon-Fri) and 4pm – 12.30am (Sun-Thurs) To View More >>

We apologise if you've had problems following the release of v1.45. No ifs or buts. If you've been trying to make Queensberry's deadline, rest assured this problem won't stop you getting your album(s). Everyone in our support and the dev teams is focused on fixing the problems right now. Queensberry's had the usual pre-cut-off flood of orders over the last few days, including after the new release, and no more than the usual number of support calls (busier than usual of course, but normal for this time of year). In other words the new release does seem to be working for most of you – which is To View More >>

With the addition of long time Photojunction fan Angelique Buckley to the Photojunction support team, our support hours have changed slightly to better accommodate our friends in the US and UK. There's a wee gap between shifts due to the switch over between our NZ and US staff, but you'll be well looked after for most of the day - and there's even a bit of coverage for you moonlighters ;) New Zealand: 8am - 4.30pm (Mon-Fri) and 1am - 7am (Tues-Sat) Australia: 6am - 2.30pm (Mon-Fri) and 11pm - 5am (Tues-Sat) UK: 2pm - 8pm and 9pm (Mon-Fri) - 5.30am (Sun-Thurs) US (East Coast): 9am - 3pm (Mon-Fri) and To View More >>