We owe a big thank you to all the people who completed our survey recently. We had a great response, and we thought you'd like to know the outcome. There were two major surprises, as you'll see. 1. We listed all the vendors whose resources we distribute, and asked you to tell us which companies you use. People named an average of two companies each, and some people named several. 2. Over a third named Queensberry as one of their suppliers, but the first big surprise was that 40% of respondents wrote in the name of a company whose resources we don't offer. In fact we discovered that PJ is used to To View More >>

Let's wrap up this Problem reporter series and stop ignoring the elephant in the room… Who needs a problem reporter anyway? After all, as we confirmed at the webinar it drives some people nuts. Well I'm glad you asked! I should start by saying it's not an unusual concept. Try googling "pre-flight", for example, and check out the Wikipedia and Adobe listings in particular. What the pre-flight process does in the printing industry is ensure that digital files sent for printing are all present, valid, correctly formatted, and of the desired type. Why? Because, if they're not, the job can't be done. To View More >>

Following the recent webinar covering the Problem Reporter, I decided to cover the problems that happen AFTER the Reporter. First you might encounter problems exporting. Once you get those resolved, you need to send your order. Should be easy enough, and usually it is, but sometimes you can have problems there too. Since we don't have 24 hour support coverage, we thought it might be helpful to post some tips on how to resolve some of those issues too. Now when you go to send your order at 5AM, you might be able to help yourself before you even need us to help you! Problem #1: Photojunction Crashes To View More >>

I know we've been bleating on a bit about the Problem Reporter webinar recently, but Danny struck gold on several occasions during it and it'd be unfair to not share. Nanny ghosted over them the other day, but let's take a closer look. Hopefully the penny will drop for you too. Duplicate Lots of alignment issues the problem reporter reports have to do with apertures (usually custom apertures) being slightly different sizes. To be clear, we recommend using custom-sized apertures only when necessary, but If you want several custom apertures all the same size on a layout, you don't need to make To View More >>

If you haven't been to the Photojunction website or blog lately, you won't recognise them. What's going on? Well, the old PJ site had to go, for several reasons. • Danny was embarrassed by it (me too). • PJ has changed so fast that a lot of the support info was out of date. • There's a bit of misinformation out there (I'll get to that). • And it's high time we came out of the closet… So here's the story: In case you don't know, Photojunction is a Queensberry project. It dates back ten years to when we first realised that any album supplier without a software solution was history (we were To View More >>

We met Jeff Youngren and his wife Erin (The Youngrens) a couple of years ago at WPPI and they've been on board with PJ ever since. Danny's received numbers of calls from Jeff about ideas for new Photojunction features, and it was one of those that is partly to thank for the new integration of albumexposure with Photojunction. 1) How do you like the albumexposure online album proofing feature? Why should others try it out? "To me, the Albumexposure/PJ integration is a game changer in the industry - never before has something so common been integrated so well into the whole design process. I'm blown To View More >>

Johannes's not bothered by our branding - Ed. We have made it an important part of our branding effort to be associated with the right suppliers ... by association we maintain and even improve our credibility. We emphasise why we use Queensberry  albums when we talk to people, and are able to prove it in the presence of their (Queensberry's) branding. One difference between our Queensberry album and our neighbour's one is that we also brand it with our company logo. This is unique to us. We also apply our own creative processes to the imagery. We have a Moda Fotografica look that is completed To View More >>

Girls, here's a tip. Go out and buy yourself a nice big folder. The ring binder type is good. Something that you can keep adding to. Call it your 'Wedding Folder'. The only reason I know anything about this is because Kayla bought a 'Wedding Folder' the day after we got engaged. And the only reason I'm talking about it is because it became our most important wedding planning resource. Kayla divided it up into sections - receipts, ideas, booking forms, correspondence, stationery... that kind of thing. In that folder went everything even remotely related to our wedding: pictures of dresses, hair To View More >>

I am writing this while wearing my studio owner's hat. We received this email today: Hi, I am looking to buy a queensberry album 15x15, black leather with names embossed on the front. I think you can only buy these albums through photographers and I was wondering if you sell them? Thanks, This email confirms two things for us That (1) amongst the general public there is an awareness/recognition of, and a demand for, the Queensberry brand, and (2) that Queensberry are not selling direct to the public. Both of these things validate our choice of Queensberry as our album supplier. Enough said Cheers, To View More >>

This post has been superseded by new Photojunction functionality. PJ Remix's Order Wizard saves "Bundles" (folders) of files to your hard disk ready for you to upload them to your album supplier and/or lab. But Remix itself doesn't do the upload. Queensberry does that with LabFTP. Somethimes confusion arises around two points: 1. Occasionally users think they're done once they've run through the Order Wizard. Not so. All you've done is email us to expect an order. You still need to upload the files. 2. Occasionally a photographer will open the bundle, take out what (s)he thinks we need and uploaded To View More >>