This is something that trips people up sometimes if for some reason they need to send us new or edited files for a job. The Queensberry team doesn't have access to your Workspace account, so we can't work directly with your Workspace image collections. Instead, when you send us an order the hi res files are automatically downloaded to our local server. For the same reason, if you need to send us new or edited files, simply adding more images to your Workspace Event doesn't give us access to them. This is how to send us the new files. 1. Upload the new images to the original Workspace Event (not To View More >>

No-one likes piracy, so how can you stop people stealing your digital images? There is only one sure method: Store your data on a computer in a secure office - and don't connect it to the internet. I'm not kidding. I was speaking to a commercial lawyer friend who deals with multi-million dollar litigation, and if his stuff is super-confidential, that's exactly what he does. Recently we had an irate client complain that some of her images had been pirated from Workspace, and ask how we could let that happen. She explained how it was done (I'm not going to tell you) and she was quite right. Within To View More >>

When it comes to design we know that where you start may be not where you end up. That is why in Workspace we have a couple of features to help: First, in Workspace's Albums area you can review the design Queensberry's done, share it with your clients, and pass back any comments and edits to us. Second, you may have a change of heart and want to include additional files that weren't uploaded to Workspace in the initial round. You need to be aware that we are not working directly with your Collections in Workspace. Our designer team use Photojunction instead. When you send us a design order is To View More >>

The latest PJ Remix beta was released last week. Here are links to three great new features: the ability to add text to layouts, the ability to import PSDs as images (instead of JPEGs) and templates, and a function to create proof sheets. Plus all the usual tweaks and fixes! Here's another one Queensberry users will like - you no longer need LabFTP to upload your orders. It all happens within Photojunction itself. The software even talks to our server and assigns a Queensberry reference to your order. If you'd like to try the new version but aren't set up to get beta updates, here's what to do. To View More >>

Following the recent webinar covering the Problem Reporter, I decided to cover the problems that happen AFTER the Reporter. First you might encounter problems exporting. Once you get those resolved, you need to send your order. Should be easy enough, and usually it is, but sometimes you can have problems there too. Since we don't have 24 hour support coverage, we thought it might be helpful to post some tips on how to resolve some of those issues too. Now when you go to send your order at 5AM, you might be able to help yourself before you even need us to help you! Problem #1: Photojunction Crashes To View More >>

The IT guys are very excited because Queensberry is about to implement a major network upgrade, including a change of providers. We won't know ourselves when it's done. If you have lots of bandwidth at your end you'll notice a substantial speed upgrade when uploading orders. However you could notice a disruption to the following services over the next few days: FTP order uploads Account login (access to our secure server) Photojunction registrations Phone (we use VOIP). Any disruption will occur as our new DNS address propagates across the internet. Some ISPs enforce as much 24 hours for an update, To View More >>

The IT guys are very excited because we're about to implement a major network upgrade, including a change of providers. We won't know ourselves when it's done. If you have lots of bandwidth at your end you'll notice a substantial speed upgrade. However you could notice a disruption to the following services over the next few days: FTP order uploads Account login (access to our secure server) Photojunction registrations Phone (we use VOIP). Any disruption will occur as our new DNS address propagates across the internet. Some ISPs enforce as much 24 hours for an update, so that is the longest period To View More >>

Hello dears, if you're like me you find the modern inter-web and computer thingamys a little overwhelming. in fact I had a conniption the first time my nephew plugged my Macintosh SE into a network and I've never been really comfortable since. But I like what it lets me do, so I struggle along. I did peek in my iTunes music folder once (looking for my old Tom Jones and Seekers' records) but I thought, "Good grief, that looks complicated," and I've never looked again. I suspect that's exactly what Apple want. They don't even mention their "back end" (nasty expression) because you can really get To View More >>

Hi all What an awesome privilege it's been to work with Queensberry to develop their Plug-in for Aperture 3!  As a true blue Apple fanboy it's been a really exciting project to work on. When Apple came knocking we jumped at a chance to partner with them, but we've since had a few clients ask questions like: - What's the difference between Aperture 3 and Photojunction? - Why would you create a plug-in for Aperture when you already make Photojunction? ...And my personal favourite: - Does this mean Photojunction is dead!? We think your decision will ultimately be based on personal preference and To View More >>