This is something that trips people up sometimes if for some reason they need to send us new or edited files for a job. The Queensberry team doesn't have access to your Workspace account, so we can't work directly with your Workspace image collections. Instead, when you send us an order the hi res files are automatically downloaded to our local server. For the same reason, if you need to send us new or edited files, simply adding more images to your Workspace Event doesn't give us access to them. This is how to send us the new files. 1. Upload the new images to the original Workspace Event (not To View More >>

No-one likes piracy, so how can you stop people stealing your digital images? There is only one sure method: Store your data on a computer in a secure office - and don't connect it to the internet. I'm not kidding. I was speaking to a commercial lawyer friend who deals with multi-million dollar litigation, and if his stuff is super-confidential, that's exactly what he does. Recently we had an irate client complain that some of her images had been pirated from Workspace, and ask how we could let that happen. She explained how it was done (I'm not going to tell you) and she was quite right. Within To View More >>

When it comes to design we know that where you start may be not where you end up. That is why in Workspace we have a couple of features to help: First, in Workspace's Albums area you can review the design Queensberry's done, share it with your clients, and pass back any comments and edits to us. Second, you may have a change of heart and want to include additional files that weren't uploaded to Workspace in the initial round. You need to be aware that we are not working directly with your Collections in Workspace. Our designer team use Photojunction instead. When you send us a design order is To View More >>

Our IT support team are moving our phone server this Thursday the 10th of May New Zealand Time, so all Queensberry phone lines will be offline between 2pm and 6pm NZST. If you do have an emergency during that time, we will have extra support on email for those few hours so you won't be left in the lurch. All the best from everyone at Queensberry To View More >>

The Queensberry phone server is down right now due to an external fault - no idea yet when it'll be back up again, sorry. We'll let you know on Facebook and Twitter (links to your right). Sorry for the inconvenience. Ian UPDATE: everything back to normal - Ed ;) To View More >>

Just a heads-up that we expect our phone system to be down for a couple of hours from 4.30pm today New Zealand time while we move to a new server. (click here for the time where you are). We apologise for any inconvenience but we'll be back online soon. Update: Phones are back to normal - thanks for your patience. Best wishes from everyone at Queensberry. To View More >>

Hi All We've had a major melt down with our FTP server and we're in the process sorting it out.  If you're trying to upload a Queensberry order then we apologize for the inconvenience.  We'll have a temporary server in place in an hour or two and we'll return to full strength once the server is rebuilt. Cheers Danny To View More >>

The latest PJ Remix beta was released last week. Here are links to three great new features: the ability to add text to layouts, the ability to import PSDs as images (instead of JPEGs) and templates, and a function to create proof sheets. Plus all the usual tweaks and fixes! Here's another one Queensberry users will like - you no longer need LabFTP to upload your orders. It all happens within Photojunction itself. The software even talks to our server and assigns a Queensberry reference to your order. If you'd like to try the new version but aren't set up to get beta updates, here's what to do. To View More >>

Photojunction and Queensberry's phone systems will be offline for several hours tomorrow, Friday (November 26) from 4pm New Zealand time as we upgrade and relocate our main phone server. Click here to check what time that makes it in your part of the world. During this time all phone functions, including incoming and outgoing calls, and voice mail, will be unavailable. If you do need to contact us during this time, please email us at info@photojunction.com and our support team will be in touch. We apologise in advance for any disruption this may cause, we'll be back on line as quickly as we can. To View More >>

Queensberry and Photojunction's phone systems will be offline for several hours tomorrow, Friday (November 26) from 4pm New Zealand time as we upgrade and relocate our main phone server. Click here to check what time that makes it in your part of the world. During this time all phone functions, including incoming and outgoing calls, and voice mail, will be unavailable. If you do need to contact us during this time, please email us at info@queensberry.com and our customer service team will be in touch. We apologise in advance for any disruption this may cause, we'll be back on line as quickly as To View More >>