We regret to say the fibre connection to our print lab has just been cut. As a consequence our FTP upload service has been disrupted and you will not be able to upload orders from Photojunction until it is repaired. Our lab team is also out of email and phone contact. Our Bindery staff are still able to communicate and Workspace is operating normally. We are moving staff between sites so that we can get tech support back up and running within an hour or so. We are working on this urgently and will advise when we know how long the repair will take, but we expect it to be a matter of several hours. To View More >>

I was talking to Simon, one of our album layout designers, about how the team were finding the new Workspace album proofing feature. They've been using it with photographers for a few months now and I was keen to get his feedback. What follows is pretty much his response verbatim. "It's working brilliantly! We get to review the studio’s comments alongside the relevant layouts. It’s accurate and clear to follow. "Not having to interpret requests for edits in emails is a real bonus. The integrated communication between the studio, bride and groom, and designer keeps everybody in the loop, and To View More >>

Let's face it, if you don't import images into Workspace then not a lot is going to happen. Unless you're just using it to proof the albums you've designed in Photojunction, that is. So let's start at the Dashboard, and click New Event. The first thing Workspace will ask for is an Event name. This could be your clients' names. Click Create Event. Once you have done that, click Add Images To Event, and browse for your files. The maximum size for a file is 28MB, and it needs to be a JPEG or TIFF. But choose a size that's suitable for what you want to use it for – no bigger, or you'll be using To View More >>

Have you had a look at our Knowledge base in Workspace? It covers not just information about Workspace, but also Photojunction, Queensberry products and our printing and design services. There are also tutorial videos to help you with various Photojunction topics. Our tech and client support teams cover lots of topics on a daily basis, and don't get me wrong, we love to hear from you, but the answer you're looking for could be just at the tips of your fingers. As they say let your fingers do the walking. If you have had a look and can't find what you need to please don't hesitate to email us at To View More >>

As we announced back in February, we're in the process of streamlining the way Photojunction handles third-party vendors. As part of that process, we will tomorrow be removing the Cover Material, Cover Style, and Titles resources, as well as the largely unused “Send Order” functionality for all suppliers other than Queensberry. If you're using PJ to design Queensberry albums, or not using the functions listed above, you won't notice any difference. Only those designing for a handful of vendors are affected, and we understand that those most affected have been working through the transition To View More >>