DHL recently announced that they are discontinuing their US domestic service (U.S Express) to focus on their more profitable international services. However this change won’t affect our service to you. That’s because the only services affected are DHL shipments being sent from one US location to another. We ship all our international orders direct from our bindery in New Zealand and DHL have assured us that this change won’t affect you or us in any way. We’re working hard to get as many orders as we can dispatched before our December close-down. Rest assured that our expected delivery times To View More >>

You’ve heard the saying about fitting square pegs in round holes? It can be very apt when it comes to choosing images for our Photo Front covers, especially the 1/4 Photo Front, as this screen shot from PJ Remix indicates – only a slice from the image will fit on the cover. Although I’ve used Photojunction to illustrate the problem, it solves the problem as well. In Photojunction simply drag the image you want to use on to the cover layout, as in the screen shot. If it won’t fit the space you’ll soon know: you'll need to choose a different cover style or find an image with a suitable To View More >>

You probably know we offer free protective coating on all Queensberry prints bound in Queensberry albums. It's a fine, almost unnoticeable coating, that helps protect the images. Prints in Duo albums are a bit more exposed than in matted books, so we’ve decided to coat all prints bound into Duo albums from now on. Free of charge, obviously. As most of our clients already ask for their prints to be coated, this change will affect only a few clients. The change will be reflected automatically in Photojunction's smart filtering system in the next release, due out soon. If you'd like more information To View More >>

Photography by David Jay Seth Godin said recently , 'If you want to build a brand for the ages, you need to stand for something today, and tomorrow, and every day.' Among other things, we stand for quality, which is why the prints on our digital pages are split at the centreline, leaving a gap of about 2mm (about 1/16”). Some people might not like the look, but we can't compromise products designed to last for generations. Actually, there are two reasons for this: more flexibility as to what equipment you can print on, and because the fold in the print almost invariably discolours and/or cracks. To View More >>

On a quiet day we get over 50,000 spam emails! One of us alone used to have 3-4000 to deal with. Lucky them. Of course we screen spam in the normal way. In the past we even used to check to see if anything legitimate had been filtered out. It happens occasionally with all filtering systems. But the sheer flood of spam has made this impossible, and forced us to tighten our procedures. If you suspect that your email is not getting through please phone (don't email!) and let us know. We will put your email address on a "white list" to ensure we receive it in future. Best wishes from the Queensberry To View More >>

We asked one of our print consultants about their commitment to sustainability a few days ago, and they were rather puzzled by the question. "But of course," they said. "It goes without saying doesn't it?  Sustainable plantation paper ... ECF processing ... vegetable-based inks. We don't beat the drum about it, that's just the way it is these days." We feel the same way, but we're regularly asked the same question, so here's Queensberry's philosophy on the environment and sustainability... Humanity's biggest impact on the environment is generally from our daily practices. That coffee is gone in To View More >>