Here are our end of year deadlines, designed to ensure that you receive your orders in time for Christmas, and with low stress! They're important because our order volumes increase by 2-3 times over the holiday period and we want to be certain we can meet your delivery requirements. As we all know, couriers will also be extremely busy so please allow plenty of time for shipping. Books and Albums Book and albums using Queensberry Design Services: We have brought this date forward this year to give you and your client more time for editing. Please submit your design orders by Monday the 14th of October, To View More >>

The following are our end of year deadlines, designed to ensure that you'll receive your orders in time for Christmas, and with low stress. They're important because our order volumes increase by 2-3 times over the holiday period and we want to be certain we can meet your delivery requirements. As we all know, couriers will also be extremely busy so please allow plenty of time for shipping. Books and Albums Book and Albums using Queensberry Design Services: Please submit your design orders by the 25th of October, and provide your final approval by Saturday 11th of November NZT (Friday 10th November To View More >>

We’ve introduced a new way for your clients to order a Q-Box. As a photographer you can order wholesale, provided you have an approved account. These notes are to help you sell Q-Boxes in your own shopping cart, at your own prices. Step 1 - Favourite the images: In your client's gallery, they can click the Workspace Heart to select the images they wish to include in their Q-Box. (For more on how to favourite images, click here.) And not to worry, they can add / remove / edit images later, in the shopping cart, if they change their minds. Step 2 - Go to Favourites: To View More >>

Here's a handy tip if you're using our free design service. Please hit the SEND button, or we won't get your feedback. (SAVE adds them to the database but doesn't pass them to us.) You'll find the button at the bottom right of the screen, as in the graphic. We normally have design edits done within 24 hours, so if you don't hear from us promptly, take a look in Workspace to double check that you sent the comments. By the way the same applies to feedback from your clients. If you haven't heard from them, ask them to check that they've hit the Send Feedback button, To View More >>

On occasion you may need to send us new or edited files for an order, and I posted the other day about how to do this in Workspace. Here's how to do the same in Photojunction. Start at the Photojunction Welcome screen. Select the Uploads tab. Select the original upload for this order, so it's highlighted. Click the "More" button and select "Upload additional images". Photojunction will open up a new window to drag and drop your files into. You will be asked to give a reason for your upload. This just helps us to understand why we are receiving new files, or what to do with them. Once you have To View More >>

This is something that trips people up sometimes if for some reason they need to send us new or edited files for a job. The Queensberry team doesn't have access to your Workspace account, so we can't work directly with your Workspace image collections. Instead, when you send us an order the hi res files are automatically downloaded to our local server. For the same reason, if you need to send us new or edited files, simply adding more images to your Workspace Event doesn't give us access to them. This is how to send us the new files. 1. Upload the new images to the original Workspace Event (not To View More >>

Our previous special offer was such a great success, we wanna share some more Queensberry Press Book love. Here's the deal: Order any Press Book before the 4th of August, and we'll give you an extra copy free. We'll also send you a free Queensberry Pressbook sampler. If you haven't got a Press Book yet - now's the time! Buy one for your clients and get a free sample for your studio. To claim your second Press Book, just request it in the special instructions when you send your order through Photojunction. Please Note - discount applies to the original book, including extras like Mayu Cases and To View More >>

I was talking to Pete at the lab who said we’ve had an influx of album design orders recently. Pete's a funny guy and he said that in some orders the client was even sending "the kitchen sink", a bit of Kiwi humour that denotes one who is going a bit over the top. As it happens a lot of new people have been trying the service as a result of a special we ran, and a few have sent us several hundred images to put in an album with maybe 15 pages. They’re obviously expecting us to select the images for the album, so we thought maybe a post on how we work might make it easier for you. A few years To View More >>

I've talked about Photojunction and Workspace. Now may I introduce you to Queensberry Lab Direct. This downloadable program is for Aussie and Kiwi photographers to order print products (traditional prints, canvases and fine art inkjet) from us. The difference between Lab Direct and the Workspace shopping cart system is that with Lab Direct, you are placing a wholesale order and paying for it yourself, whereas in Workspace it's your client placing the order, and paying the retail price that you set. Lab Direct very simple. All you need to do is to import the images, much the same as you do with To View More >>

So despite your best efforts checking your files, Queensberry discovers a funky image or layout in your album, and we need a replacement. It happens. Here's what to do if we need a new layout (rather than an image). 1. Your album will be locked, so first you need to duplicate it. 2. Now you can open the unlocked duplicate, fix that funky layout and create a new export for the fixed layout. 3. Now go to the UPLOADS Tab and select the original order ('cos you're going to send a replacement file for the original order, not send a new order and upload everything again). 4. Click the MORE button and To View More >>