I always enjoy Tom Fishburne's Brand Camp, and his latest cartoon makes a timely point. We've just finished Queensberry "Sales Week", where we we bring together our Account Managers and Support People from round the world to talk with the Design and IT teams, the Bindery, the Lab and Order Processing - and to each other of course. Like many of our clients, some of our people work alone most of the time and they enjoy the chance to mix it up. If that's the right expression – actually I admire the way everyone works so well together! But it's hard work for them. I was with them for a day, and they must have found it pretty grueling reviewing current trends and next season's documentation and prices. They were still talking to me at their last-night get-together though. Here they are... The team and their territories: Gino and Darlene (North America), Michelle (NZ), Sonya (team leader), Raktim (Australia), Jo and Kirsten (UK). Did I mention prices? Well don't tell anyone but we decided not to put our prices up this year. There's some fine print around that, but not much, mainly associated with streamlining our systems – more about that later. It was one decision nobody had a problem signing up to. Except Andrew, our marathon running, wheat-grass growing accountant (that's him below with the glasses and the hand up his back – he came round eventually). Cheers, Ian