A few clients have told us that they prefer to export their own printing files (page layouts) in Photojunction, but the "Export" button seems to have disappeared. So what have we done with it? Whether the Export button appears or not is dependent on whether you or we (Queensberry) are to do the exporting, and that depends on the option you choose in the Service dropdown menu during album set up. Looking at the screenshot, if you choose Print and Assemble you'll need to do the export - ie create the PSD layouts and, if need be, edit the files before you upload them to us. If you chose Export, Print To View More >>

Warning: Your high-res files are missing! At one stage or another in your relationship with Photojunction I'm sure you've encountered this warning. If it was a popularity contest it would end up below car salesmen, cold callers and politicians. But love it (nobody) or hate it (everybody) it's there for a good reason. Photojunction travels along paths. It follows those paths to locate, use and update the proxy images, hi res files and exports created as you work. The rules are simple. If you don't move, rename or delete your files and folders, Photojunction will find them. But life isn't simple, To View More >>

Photojunction's alignment tools are pretty cool (here's a video) but just occasionally tech support gets asked a question, and we think, "I should know that" or, "Good idea - can PJ do it?" Today I got asked about aligning images centrally between a panorama image and the edge of the page, as in the picture. When in doubt I ask a developer. Yes, they said, and here's how: 1. Add your images to the page and arrange them roughly where you want them to be. In this case I would place the pano image how I want it and then align and space the three smaller images as a group, as normal. The challenge To View More >>

Power users really like keyboard shortcuts, especially in winworld it seems, so here's a list of Remix's many keyboard shortcuts from our online tutorial pages. Next week we'll post about right-click and modifier-key functions. HTH, Ian To View More >>

Hello Dears We haven't spoken for an age, but the latest Photojunction release is dear to my heart, so I thought I'd put down my knitting and tell you about it. The PJ boys are very conscious that the Problem Reporter can be frustrating, so they've added a check box which, if you want to, lets you "hide" PJ's warnings (marked with yellow triangles*) so they don't show up again. Now I wouldn't ignore automatically the problem reporter, but it can be a bit bossy sometimes, so this does feel very grown up, don't you think? A bit like the first time you realised people weren't asking you for ID any To View More >>

We have noticed that some areas of Photojunction are experiencing speed issues with the new Mountain Lion (Mac OSX 10.8) upgrade. We have located a design issue where opening images in the layout tab is slow to load. We are currently working to adjust the program with new installers to fix this problem. If you come across any further problems of this nature please email us at info@queensberry.com and let us know. We will let you know when this issue is resolved. Edit: This issue has now been resolved. Thank you for your patience. Cheers, Amanda To View More >>

Ideally I like to see the Problem Reporter empty every time I finish a design, but it isn't always, and you're probably the same. By default, any errors you can't ignore are listed first in the Reporter - the ones with the little red and white "X" against them. We can't make your album until they're corrected, so PJ won't let you send your order until they are. The items with the little yellow warning triangle you can ignore if you like. They're sorted into spacing issues, then sizing issues, and lastly alignment issues. Obviously, you want to take care of your red issues first. Complete your album To View More >>

If you reopen an album in Photojunction after sending to Queensberry, you'll notice it's "locked" and cannot be modified. Why? Because if you were to make changes to the album after we've received the order, we'd be making something different, which would certainly cause us confusion – you, us, or all of us – as you can imagine. So if you need to make changes to the album, eg upload new files, or order an extra copy, you'll need to duplicate the album first. Cheers, Angelique To View More >>

We've all had that crushing feeling when clients want to change the PERFECT album. Your original design destroyed. Heartbreak. Easy way around this is to duplicate the album before making changes. That way you don't lose your masterpiece, and it's still there if the clients change their mind after seeing what they've done! To duplicate the design, simply click the X2 button in the Product Column of the Project Browser. Three more great uses for duplicating albums: - You placed an order, but there was a problem with your files... so you need to fix a layout and create a new export. You'll need to To View More >>

Ok, the coach has said to pass it to the backs and they will chip and chase. For those who don't know what that means, stop a Kiwi in the street and ask. Or an Aussie. Maybe a Brit or the odd South African … although they do tend to get their forwards to drive it up the middle and kick the pill between the sticks. Sorry, I digress. Coach wants me back on the field, keep it short and get over the line. Come on, Ref, blow the whistle and let's get started! 6. Alignment tools OK, I'm cheating a bit here – this isn't a button but a complete tool kit. But get these working for you and life becomes To View More >>