We’re excited to release the biggest update yet to our online Album Designer, focused on the things that matter most when you’re designing: control, speed, and precision. Here is a full list of what’s included in this release: Simple to use, faster and more fluid Our goal is to help you design beautiful albums easily, and you certainly can’t miss the improved performance! Even albums with many high-resolution images feel faster and more fluid: * Faster rendering * Fast movement between pages * Smoother drag-and-drop function * Reduced load times * Improved responsiveness To View More >>

Offering products in your photography business doesn’t mean turning into a pushy salesperson. (Oh, I've said that before!) Done well, selling is just another form of great service. Here’s how to make it feel effortless and truly valuable — for both you and your clients :) 1. Start with the why Don’t jump straight into product talk. In your interactions with clients, help them understand why printing matters. Share stories, examples, and your own philosophy. Be the person who loves their products! Explain how an album becomes a family heirloom. How a framed To View More >>

When we think about "client experience" we can concentrate too much on logistics — timely communication, smooth booking, on-time delivery. Those things matter — a lot — but the real magic happens when we focus on how our clients feel at every stage of the journey. Because at the heart of photography is emotion. People book us to capture something meaningful: a moment, a milestone, a memory. And long after they’ve forgotten what they paid or how many images they received, they’ll remember what it was like working with us. So, what do you To View More >>

We get it — in the age of social media, digital files feel like the norm. Especially in the wedding world, they’re generally expected. Couples want to share their big day right away, and portrait clients love the idea of having “all the photos.” But if we stop there, we’re not just shortchanging ourselves — we’re shortchanging them. Here’s why: Digital is fleeting. Print is forever. Digital images are shared for a moment and then forgotten, buried in a sea of phone photos and cloud storage. Prints become treasures. Albums become stories passed on. To View More >>

Previous |  Contents | Next  Download the eBook You can divide the people who contact you into two groups, those who know how much you charge and those who don’t. Those who know are the perfect prospects. Don’t assume Back in the ’90s Heather and I backpacked around Vietnam. It was a rewarding and emotional experience from end to end, but one of the highlights, after weeks sweating our way around the country, was heading to the Metropole Hotel in Hanoi for a high end lunch. The wait staff weren’t particularly keen to see us, dusty and unkempt with To View More >>

This is an updated post about trading arrangements into the UK and Europe, including drop-shipping, now that the Brexit deal is in place.  UK customers We don't expect any change in our arrangements with you. Your orders will continue to be shipped via DHL and you'll continue to be invoiced by our UK company. Shipments may take longer to clear in the short term, simply because HMRC and the UK border authorities will be much busier handling shipments to and from the EU, which until now have not needed to clear customs. Drop-shipping: We can deliver your wholesale orders direct to your clients To View More >>

When's the right time for a promotion? Certainly for the holidays — so your clients can have their  beautiful printed products under the tree for Christmas. The ultimate in personal gifts! Or when the wedding season's over — and you have time to chase past clients who're still dilly-dallying about their album. And for what purpose? Maybe to turn your social media audience into paying customers. Or lapsed enquiries into future business. Or past customers into repeat business! But once you've defined your goal, what's involved? This is our take on it, but of course To View More >>

This is the second in a series about enhancing data privacy and controls in Workspace, especially in relation to GDPR. If you haven’t read our previous posts, start here. In today's post we discuss the privacy settings for Workspace online galleries, what each privacy setting means, and the changes we’ve made to ensure that your clients' data rights are protected. Photographs are considered to be personal data and are therefore subject to the rules about data protection. So if, like most photographers, you publish peoples' images in online galleries, or in sample albums To View More >>

What can we learn from A Day of Bliss? Gorgeous brides. Striking grooms. Exquisite venues. Enticing food. Charming families and friends. Alluring music, and dancing.  These phrases describe the events that Wolfgang Freithof and Chiaki Sato photograph. And imagine — A Day of Bliss Photography Studio shoots up to 70 such weddings each year. They certainly enjoy the high-level of success that most wedding photographers aspire to, so what can we learn from them? 1. Experience Matters As you might expect, you must first work hard to earn this kind of success. Combined, Wolfgang To View More >>

We're big animal lovers at Queensberry! Portrait Albums are perfect for pet and portrait photography, or even a mixture of the two.  We saw Kelly Wolfe's album as it went through the bindery, and thought you might like to see it too! Kelly has recently returned to photography and is based in North Waikato, New Zealand.  Kelly talks about the importance of having product samples. "It helps inspire ideas when we are planning a portrait session together, and also helps them start thinking about what products might best suit their own space and personal tastes – whether To View More >>