We have been running Live Help for a few weeks now and the response has been overwhelming. If you spot the little green button on most of our website links, click on it to connect with one of our team who can help with your queries. It certainly cuts out the emails, and we enjoy talking to you guys. If the button is grey it means we're not on line or are all busy right now, so just write your query and and we will answer with an email as soon as we possibly can. Help is never too far away. Cheers, Pete