Better emails for everyone! Most of us take great care over our “marketing”, like newsletters, special offers, advertising etc, but in a way what tells people the most about us are the little day to day interactions that we barely think about. Like our answerphone messages or our auto-reply email! Workspace sends out lots of automated emails — for example when you share galleries with your clients, when clients receive their digital downloads, or when they purchase products in your shopping cart. They’re a reflection of you — and us — and we want To View More >>

This sample album for Feather & Birch Photography (AUS) features a stunning venue and impressive photography.  Matt from Feather and Birch says, "Mudgee-based, I travel the globe to photograph the world's best weddings. But no matter how far I roam, there’s nowhere like home. This little gem is probably our favourite venue in New South Wales! A big white marquee set amongst the vineyards makes the perfect backdrop for some of Mudgee’s best weddings. "We spend a lot of our weekends out here but this album captures some of our favourites To View More >>

I got a little reminder about walking in our customers' shoes this week. We ran a survey asking regular users about twelve Workspace functions and features, from ordering albums to hosting to shopping cart sales — how important they were to people, how often they used them in Workspace, and how easy they were to use. The thing is we (OK, I) focused on how photographers experience Workspace, but not on how it works for your customers. That’s pretty bad, but in a sense understandable … because although at Queensberry we use Workspace heavily every day (in fact the entire To View More >>

Click the image to see our live demo site Click the image to see our live demo site What if you could make a bride-to-be's site a core part of her event planning? In my last post I explained how you could publish a Workspace client website in just a few minutes, but you can add far more impact with some optional extras that take just a few minutes more... Imagine it's months before the wedding and you've done an engagement shoot. You upload the images and create a new site for the couple as I described last time, but with two optional features added: 1. An event details page, with the To View More >>

What could a shoe shine guy teach a wedding photographer about their business? I just came across the ratty old Youtube video below, which features one of the best salesmen ever. It's short, very funny (I think) and full of insight. RIP Zig Ziglar, who died recently aged 86. We all need to be salespeople if we want to get the prices we deserve Read Secrets of Closing the Sale. Cheers, Ian To View More >>