Your clients were eager to get their album, maybe they even pre-paid for it, but after the wedding you don't hear from them. Maybe they don't reply to your calls. What can you do? Here are some suggestions to keep things moving along! Don't be surprised After the big day, real life sets in. No wonder you slip down the to-do list. There's work to catch up on, and everything else they've put on hold, maybe for weeks. Make sure they know you understand. Set deadlines People need structure, so give them a timeline before the big day. For example, their images will be online To View More >>

As we reach our last workday before closing for the holidays we want to send you very sincere thanks for your support over the last year. While the pandemic itself is largely behind us — at least in the sense that people are generally back to “business as usual” — for much of the world the social and economic “hangover” is still with us. Some in our own industry are among those still feeling the after-effects, and our thoughts will be with them this Christmas. But overall our community continues to inspire us with its resilience in adapting successfully to a To View More >>

It’s always great to bring you good news, so today we can announce an extended range of embossings fonts, the return of title pages and … a mistake fixed! Title pages They’re back! We’ve found a new supplier after a long search, so please feel free to order :) Standard personal embossings Personal embossing is our most popular cover style, and no wonder — they’re a lovely way to personalise an album cover and add visual interest, and we’ve just made some changes… But first, we offer two types of personal embossing, Custom (where you supply us with To View More >>

Black Friday and Cyber Monday are just around the corner — the perfect time to engage with customers and increase your sales in Print Shop. There's nothing worse than scrambling at the last minute, so start now so you have plenty of time to set up your store — and your offers!  Here's a checklist to make sure you're prepared.  Dates: Black Friday: Friday 27 November 2020 Cyber Monday: Monday, 30 November 2020 1) Decide your discounts / offers It is said that most buyers on Black Friday are looking for at least a 20% discount - but you can obviously get creative with your offers. To View More >>

When's the right time for a promotion? Certainly for the holidays — so your clients can have their  beautiful printed products under the tree for Christmas. The ultimate in personal gifts! Or when the wedding season's over — and you have time to chase past clients who're still dilly-dallying about their album. And for what purpose? Maybe to turn your social media audience into paying customers. Or lapsed enquiries into future business. Or past customers into repeat business! But once you've defined your goal, what's involved? This is our take on it, but of course To View More >>

When it comes to frames and other wall art products our goals are very simple: • Beautiful prints presented in a way that shows your work at its very best.  • A service that's as close as possible to hands-off for busy professionals.  • Products that can be delivered pretty much anywhere, drop-shipped if you want.  • An easy-to-understand range that you can sell retail through Workspace. With that in mind, we've been working on some updates. Here's what’s new! New frame glazing options (By "glazing" we mean the glass or other material that covers the photo To View More >>

The four-week New Zealand COVID-19 shut-down starts 26 March. And since announcing that Queensberry's production will be on hold for the duration we’ve had lots of people asking whether Print Shop will be available. It's obviously unfortunate timing, but the short answer is yes. However, order deliveries will be delayed. Print Shop functionality will remain active in Workspace, and we encourage you to continue setting up — not just Print Shop but also, if you haven't done so yet, your standard Image Gallery shopping carts. The shut-down of person-to-person To View More >>

We thought we should explain where we’re heading in terms of product development over the next few months. There'll be more to come for sure about other products, but this is it for albums. For now! And although we’re working on major updates, especially to our Flushmount and Studio ranges, regular customers will be pleased to know we’ll be tidying up a few anomalies and aggravations in our systems and resources as we go. Please treat what follows as a road map, not a timetable. We’ll make further announcements as things are released. And of course, there’ll To View More >>

Stephen and Adrienne are about to board a flight to Las Vegas to check things out with an eye to the future! If you're in Vegas for WPPI and would like to meet up, send us an email and we'll see what we can work out. They do have meetings lined up, but they'd love to talk if they can make it happen! Every year we run deals over the trade show season, though, and this year we have something for everyone, so here goes: • 40% off sample albums, books and boxes:  Quote Code SMP40 when ordering. • 10% off full price production orders for Flushmount albums only:  Quote code FM10 To View More >>

We are in love with this wedding and album! The  gorgeous wedding was photographed by Natalija Brunovs from We Are All Stardust, Australia. Check out that beautiful custom embossing, complete with gold foil! Colour co-ordinating your album with your wedding outfits is such a great idea, especially when they're gold and royal blue. The gold foil looks great with our Starry Night Buckram. In fact all of our Buckrams look great embossed. You can request custom embossing and gold or silver foil by emailing us. Please state the album type, size, and cover material you will To View More >>