Support
We pride ourselves on our support services
• Order Processing and Client Support teams.
• Photojunction Support team.
• Client Intranet.
• Online knowledge base, forums and blogs.
To enquire about an existing order
• Email Order Processing at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or
• Log on to your account on our Client Intranet at any time (you may need to to This e-mail address is being protected from spambots. You need JavaScript enabled to view it for a password first).
All other enquiries
To email our Client Support Team: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
To email Photojunction Support: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Enquiries are handled by the next available staff member or forwarded to the person best able to help you (eg a Lab or Photojunction specialist). Emailing individual staff members may cause delays.
MEET OUR CLIENT SUPPORT TEAM
Free phone and fax
We offer free phone service in several countries (Australia, New Zealand, USA, Canada, UK, Ireland).
Because of time differences there’s often no advantage over emailing. If you get our voicemail, as you sometimes will, just leave a message clearly stating your name, country and contact details so we can identify you, as well as details of your enquiry. You can trust us to call you back.