If in doubt please ask!

To avoid delays and extra charges, please ensure that all files you send us comply with these specifications.

Why these rules?

The files you send us must be compatible with our equipment and systems or we literally cannot process them until they are changed to comply. If in doubt, please ask! File manipulation charges will be incurred if we need to modify your files or filenames.

Photojunction v6.20 and later has built-in control mechanisms to ensure that the files you create comply with these specs. You'll need the Queensberry Lab Settings file installed. If you don't have this, click here. LabFTP also includes filtering processes to identify and warn you about non-compliant files before you send them to us. 

Queensberry file specifications 

All files must be supplied in RGB format, 8 bits, 250 dpi.

Files must be ICC-profiled: either Adobe 1998 (preferred) or sRGB.

All alpha channels must be removed.

TIFF and JPEG files are required for all Print-Ready services (but see Note 1). They are also acceptable
for Full Colour services unless layered files are required (see Note 2).

TIFFs must be uncompressed. JPEGs should be Quality 10 or better.

PSDs are acceptable for Full Colour Service only (but see Note 1: if you send PSDs for Print-Ready
service file handling charges will apply).

FILE NAMES must be SHORT and include the file extension (eg .jpg) with NO spaces or special characters (eg ?^”*.&). Underscores (“_”) and dashes (“-”) are acceptable.

Example: goodname.jpeg 

Note 1: Layered PSD files are essential whenever you want us to make a Digital Copy of matted album page layouts (even if you are ordering Print-Ready service).

Note 2: Layered PSD files are essential whenever you ask us to correct and print layouts with multiple
images (eg album page layouts).

IF IN DOUBT, PLEASE ASK! File handling charges will be incurred if we need to modify files or
filenames so they comply with these specifications.