Support

We pride ourselves on our comprehensive support services:

• Order Processing and Client Support teams.
• Client Intranet.
• Online knowledge base, forum and blog.
• Photojunction Support team.

Click here to meet our Client Support team.

One-on-one support

To enquire about an existing order

• Email Order Processing at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , or

• Log on to your account on our Client Intranet at any time (you may need to to This e-mail address is being protected from spambots. You need JavaScript enabled to view it for a password first).

All other enquiries

To email our Client Support Team:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

To email Photojunction Support:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Enquiries to our support teams are handled by the next available staff member or forwarded to the person best able to help you (eg a Lab or Photojunction specialist). Emailing individual staff members may cause delays. Free one-on-one phone and email support from Photojunction is subject to a minimum purchase requirement.

Free phone and fax

We offer free phone service in several countries. Because of time differences there’s often no advantage over emailing. If you get our voicemail, as you sometimes will, just leave a message clearly stating your name, country and contact details so we can identify you, as well as details of your enquiry. You can trust us to call you back.