Lab services
Queensberry's professional laboratory (originally the iconic New Zealand lab, Chromatek) was founded 35 years ago to provide a service to portrait and wedding photographers based on integrity, quality and professionalism, the same principles we follow today.
Two levels of service
Colour correction, retouching etc – who does the work, you or us? If it's you, choose Print-Ready. If it's us, choose Full Colour Service. Photojunction will ask you to choose a service when you are ordering your album.
The more you spend with us, the less you pay for printing
We offer discounts on your printing based on your average monthly spend with Queensberry. We calculate your discount entitlement by totalling all your purchases excluding freight (ie including printing, colour correction, artwork, albums, album assembly and print finishing). Please see your Price List for details.
Sending your orders
Photojunction has built-in FTP functionality to upload your orders and image files (you will need an FTP user name and password).
If you're ordering prints that aren't for albums, please click here for Lab Direct (New Zealand clients only).
First time printing?
For more information please follow the links below (you'll need to log in or register).
Please click here for more information if this is your first time printing with us.
Click here for our ICC printer profile and file specifications.
Full Colour Service
Full Colour Service means we review your files and colour correct them before printing. Print quality will still depend on the files you send us, but this is an opportunity to have another set of expert eyes reviewing the images and doing your production work.
Colour correcting album page layouts requires layered Photoshop (PSD) files so that we can correct individual images (layers). We will undertake image editing and retouching on Full Colour Service printing on request and for an extra charge.
Saving your “corrected” files
Once your images have been satisfactorily corrected, they are saved with the changes. You can request a CD or DVD burn of your images so that we can return the corrected layout files to you. We retain images on our servers for three months after your order is completed.
Proofing
On request we will send you soft proofs so you can preview on screen the images as they will appear after printing. In certain circumstances we may ask you to confirm that you are happy to proceed with printing on the basis of these soft proofs. We can also send you actual prints for approval (normal prices apply).
Print-Ready service
Print-Ready Service gives you greater creative control at the expense of time and responsibility.
When you order our print-ready service, we assume you have edited and proofed the files against our printer profiles, and they're ready to send to our printer. We don’t modify your image files in any way. Our responsibility is to faithfully reproduce the images you have created. File handling of any sort, if required, incurs extra charges.
Your Print-Ready files will NOT be reviewed by our staff before printing. Always check your files carefully before sending them to us and complete any remedial artwork YOU feel is necessary.
Please note: We don’t modify your files and therefore don’t offer no-charge remakes. Always install our ICC lab profile and soft-proof your images on a calibrated monitor before uploading them for printing.
To avoid expense and disappointment we may ask you to confirm that you are happy with the prints (or recommend that you correct the files and reprint them) before binding them in the album.
Files must be supplied as flattened JPEGs cropped and sized to match the finished print dimensions at 250 dpi. HOWEVER layered PSD files are essential if you want us to make Digital Copies of matted album page layouts, and will incur extra charges.