Print services
Who's doing the work?
Colour correction, retouching etc – who's doing the work, you or us?
If it's you doing the work, choose Print-Ready Service. If it's us, choose Full Colour Service (details below). Photojunction and Workspace will ask you to choose a service when you're ordering your album.
TECHNOLOGY
Queensberry Press utilises digital offset technology. Queenberry Albums and Musée use traditional silver halide photographic printing.
If you're ordering print products that aren't for albums, click here for Lab Direct (Australian and New Zealand clients only).
Sending your orders
Photojunction and Workspace both have presets to help ensure your image files comply with our file specifications. Photojunction has built-in FTP functionality to upload your orders and image files.
If you're using Workspace to design your albums, Workspace transmits your order automatically, and we fetch the images from your Image Gallery.
First time printing?
If this is your first time printing with us, please click here for more information.
Full Colour Service
Full Colour Service means we review your files and colour correct them before printing. This is more than an opportunity to outsource your production work – it means another set of expert eyes will review your images before we print them.
Colour correcting album page layouts requires layered Photoshop (PSD) files so that we can correct individual images (layers). Print quality will still depend on the quality of the files you send us.
We will undertake image editing and retouching on Full Colour Service printing on request and for an extra charge.
Saving your “corrected” files
Once your images have been satisfactorily corrected, they are saved with the changes. You can request a CD or DVD burn of your images so that we can return the corrected layout files to you. We retain images on our servers for three months after your order is completed.
Proofing
On request we will send you soft proofs so you can preview on screen the images as they will appear after printing. In certain circumstances we may ask you to confirm that you are happy to proceed with printing on the basis of these soft proofs. We can also send you actual prints for approval (normal prices apply).
More about Full Colour Service.
More about colour correction (including the difference between standard and custom colour correction).
Print-Ready service
Print-Ready Service gives you greater creative control at the expense of time and responsibility.
When you order our print-ready service, we assume you have edited and proofed the files against our printer profiles, and they're ready to send to our printer. We don’t modify your image files in any way. Our responsibility is to faithfully reproduce the images you have created. File handling of any sort, if required, incurs extra charges.
Your Print-Ready files will NOT be reviewed by our staff before printing. Always check your files carefully before sending them to us and complete any remedial artwork YOU feel is necessary.
Please note: We don’t modify your files and therefore don’t offer no-charge remakes. Always install soft-proof your images against our ICC lab profile on a calibrated monitor before uploading them for printing.
To avoid expense and disappointment we may ask you to confirm that you are happy with the prints (or recommend that you correct the files and reprint them) before binding them in the album.
Files must be supplied as flattened JPEGs cropped and sized to match the finished print dimensions at 250 dpi. HOWEVER layered PSD files are essential if you want us to make Digital Copies of matted album page layouts, and will incur extra charges.
Click here for our file specifications and colour profiling information.