We owe a big thank you to all the people who completed our survey recently. We had a great response, and we thought you’d like to know the outcome.
There were two major surprises, as you’ll see.
1. We listed all the vendors whose resources we distribute, and asked you to tell us which companies you use. People named an average of two companies each, and some people named several.
2. Over a third named Queensberry as one of their suppliers, but the first big surprise was that 40% of respondents wrote in the name of a company whose resources we don’t offer. In fact we discovered that PJ is used to design albums from well over 100 album vendors worldwide!
3. That certainly explains the second big surprise, which is that 30% of users “always” use Remix DIY, and another third use it at least occasionally.
4. The most popular album type is digital (flushmount), followed by matted albums and also quite a lot of press books.
5. Almost all Queensberry clients use our Send Order (FTP) upload feature – no surprise there. Non-QBY clients almost all export their page layouts and upload using the supplier’s software or web page.
6. A third use PJ to organise/sort images, at least in part. That was gratifying, as we’re proud of the functionality, but clearly we need to promote it more.
7. Most people rate free design of matted albums as “very important”, but high-res export of page layouts is the most important feature we asked about.
8. Over 50% of users said our proof sheet and slideshow functions are “very important”.
One of the findings presents us a problem. Many users would value the ability to design album covers in Photojunction…but can’t because the resources don’t allow it. Unfortunately cover design is a far more difficult challenge to implement than even matted album pages, especially for so many vendors!
The truth, surprises aside, is that the survey confirms, except for Queensberry clients, that Photojunction is used mainly to design and export page layouts.
As we said, the purpose of the survey was to guide us in determining future development of the software. We’ll keep you posted!
Thanks again.
Cheers, Ian
After 2-1/2 years Nigel is leaving Queensberry to take up a new position as the marketing and comms guy at Medtech Global. Nigel leaves to progress his career with our very best wishes. We’re going to miss him.
Just in case you need us during the holiday period, we have staff working through the break to ensure Photojunction support is available. We are however going to take a couple of annual public holidays off (NZDT):
- 25 December (Christmas day)
- 26 December (Boxing day)
- 1 January (New Years day)
- 2 January
Here’s a recap of our support hours….
New Zealand: 8am – 4.30pm (Mon-Fri) and 1am – 7am (Tues-Sat)
Australia: 6am – 2.30pm (Mon-Fri) and 11pm – 5am (Tues-Sat)
UK: 2pm – 8pm and 9pm (Mon-Fri) - 5.30am (Sun-Thurs)
US (East Coast): 9am – 3pm (Mon-Fri) and 4pm – 12.30am (Sun-Thurs)
US (West Coast): 6am – 12noon (Mon-Fri) and 1pm – 9.30pm (Sun-Thurs)
Remember also to check out our online help resources including our live webinar schedule, tutorial videos, and forums – all listed here.
Cheers, Nigel
In case you’re wondering, we’re taking a break from our regular webinars until the New Year.
We’ll be back again from mid Jan each week with a new schedule of topics and as always, plenty to talk about.
Thank you to everyone who has joined us this year – we’ve enjoyed catching up each week and look forward to connecting again next year.
Cheers, Nigel
The end is nigh for our Classroom Movie series as we finish off the syllabus this week with a ‘presenting to clients’ webinar. This is powerful functionality that gets overlooked in our introductory webinars…
Here’s what we’ll be covering tomorrow:
As always, hope to see you there!
Nigel
You may have noticed we’ve released Photojunction Remix 1.46 Final.
Thanks to changes we made to our bug reporting systems in version 1.45, we’ve been able to track down and resolve quite a few elusive bugs in 1.46.
A noteworthy one was an error when communicating to Photoshop – ‘OLE Exception’. We’ve done this by adding a ‘Default Photoshop’ preference, which tells Photojunction which version to talk to, and automatically filling it in (look in general preferences).
By the way if you see a message when you export saying ‘please select a valid photoshop executable file in preferences’ this is what PJ is asking you to do. And if PJ is opening the wrong version of Photoshop, you know where to look.
Just be sure to select the .app or the .exe Photoshop file and not just the folder.
Back to work
Cheers, Danny
PS If you’ve updated Photojunction and saw an error window with a message “Photojunction was updating the main database…” – don’t worry. It won’t effect anything and won’t show up again.
The most advanced in our series of classroom movie webinars is coming up this Thursday, 9am (NZDT).
This week we’re aiming to cover:
- Designing Queensberry matted and Duo albums
- Managing your templates
- Working as a team across networks
- Placing a Queensberry Design order.
Click here to register and for further details.
If you’ve missed our previous webinars, check out our up-to-date Classroom Movies here.
As always, hope to see you there!
Nigel
Photojunction and Queensberry’s phone systems will be offline for several hours tomorrow, Friday (November 26) from 4pm New Zealand time as we upgrade and relocate our main phone server.
Click here to check what time that makes it in your part of the world.
During this time all phone functions, including incoming and outgoing calls, and voice mail, will be unavailable.
If you do need to contact us during this time, please email us at info@photojunction.com and our support team will be in touch.
We apologise in advance for any disruption this may cause, we’ll be back on line as quickly as we can.
Thanks for your patience.
Photojunction has changed so much during the year that we’re going to build a brand new series of five minute (give or take) classroom demo movies, and we’d like you to be involved.
The plan is to record the movies live during a webinar. We’ll intro and close each separate five minute movie so we can easily chop the recording up afterwards, but you’ll still be able to ask questions.
We’ll fit as many ‘mini movies’ into the hour as we can. For the first one, here’s what we’ll be gunning to get through:
Start here! (Photojunction overview)
Download and set up Photojunction
Start New Project (begin an album)
Set up the work space (to suit your computer)
Organise your images (using the Event window)
Design an album (getting started)
Here’s the details:
Thursday 11 November @ 9am (NZDT) – What time does that makes it in your part of the world?
Click here to register and for more information
If you’re a PJ newbie, this’ll be a perfect webinar to come along too (much like our Intro to Photojunction webinar). For the seasoned pros, we will get to the advanced topics soon
Hope to see you there!
Cheers, Nigel