We service all our clients directly, not through distributors, clearing the goods through customs and delivering door-to-door.

International freight free

We clear your goods through customs and deliver to your door

Our feature album prices include freight on sizes 10x7 and 9x9 and larger. That is, you can order any qualifying album from us and we’ll ship it anywhere in the world free of charge (for full details see your Price List).

Most of our “accessory products” can be ordered singly and freight-free with a 12x12 or larger feature album. Otherwise minimum quantities, minimum order values and/or freight charges will apply (for details see your Price List).

If you reside in the United States, Great Britain, Canada, Australia or New Zealand, all duty and customs charges are included in our prices, and any Sales Tax, GST, VAT etc due in your country will be added to our invoice. See “Customs Charges and Taxes” below for more details.

How we deliver 

Our customers around the world receive their goods via the world’s largest international courier, DHL. Once the parcel has left our factory you can track it all the way to your door using DHL’s Track and Trace system.

We choose DHL because they deliver just about anywhere - and because their prompt, dependable service inspires the confidence we both absolutely need.

Customs charges and taxes

If you reside in the United States, Great Britain, Canada, Australia or New Zealand, all duty and customs charges are included in our prices. Any Sales Tax, GST, VAT etc due in your country are charged as an extra on our invoices and paid by us or our agents at the border. Where appropriate, you can reclaim the GST or VAT we have charged you as an offset on your tax return, just as you can with local suppliers.

In other countries you will be responsible for paying any duties, sales tax and customs clearance charges that may be due on entry to your country. In such cases DHL will invoice you for these charges. Where appropriate, you can reclaim the GST or VAT that DHL charge you as an offset on your tax returns just as with local suppliers.