Queensberry | Cultural Sensitivities

Cultural Sensitivities

At Queensberry we understand our clients' desire for privacy and discretion.

Queensberry makes books and albums for people from many different countries, communities and cultures. We are sensitive to the fact that customers from certain cultural or religious backgrounds may require a particular workflow if we are to meet their needs.

For example we have in place a separate, controlled “woman-only” workflow to ensure that the images and albums of clients will only be seen or worked on by female staff members.

Within that workflow, only those involved in the actual work (eg design, colour correction, printing and assembly) will be informed about or have access to the images, and only female staff and managers will be permitted to view, edit, print or work with the images.

We will take all reasonable steps to ensure the confidentiality of the photography. All our staff sign a confidentiality agreement as part of their terms of employment, but the need for confidentiality will be reinforced to all those involved in each case. Any print copies etc will be destroyed, and once you and your clients have approved the finished book, we will remove the files from our servers on request.

A surcharge may apply for this service, which is available on request. Please contact us to see how we can meet your individual needs.