What we need when you order

March 9th, 2009 in Products & Services by Ian Baugh

Tags: LabFTP, Order Wizard, Photojunction Remix, Printing, Smooth Sailing

This post has been superseded by new Photojunction functionality.

PJ Remix’s Order Wizard saves “Bundles” (folders) of files to your hard disk ready for you to upload them to your album supplier and/or lab. But Remix itself doesn’t do the upload. Queensberry does that with LabFTP. Somethimes confusion arises around two points:

1. Occasionally users think they’re done once they’ve run through the Order Wizard. Not so. All you’ve done is email us to expect an order. You still need to upload the files.

2. Occasionally a photographer will open the bundle, take out what (s)he thinks we need and uploaded those. The thing is we need everything! PJ Remix determines the contents of the bundle depending on the services you want. Just drag the ENTIRE BUNDLE to LabFTP for uploading.

Click here for more about our workflow.

HTH, Ian

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October 15th, 2008 in Products & Services by Ian Baugh

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Tags: Cover Image, Lab, LabFTP, Order Processing, Order Wizard, Photography & Design, Photojunction Remix, Printing, Tip

What if you want us to print your cover image, but nothing else?

1. When you fire up the Remix Order Wizard, choose either the “Assemble From Prints Supplied” or Don’t Assemble” option.

2. On the same screen the Wizard will offer a place to include “support files” for your album supplier. Open your folder of High-Res Export files and drag in a copy of the cover image (don’t double up by sending it to your lab to print as well).

3. Remix may ask you if you want us to print the cover image (generally it’ll be obvious what you want, in which case Remix won’t ask). Be sure to say Yes.
4. When the export is finished you’ll have two “bundles”, one for your lab and one for Queensberry. If you’ve followed Step 2 the cover image file will be in the Queensberry one.

5. Upload the bundle to us using LabFTP.

You could just email the file to us, but we prefer if you don’t. Getting everything in the one bundle is much more efficient. It will save us both hassles and you’ll get your album faster.

HTH, Ian

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October 6th, 2008 in Products & Services by Ian Baugh

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Tags: Export Wizard, Lab, LabFTP, Order Processing, Order Wizard, Photography & Design, Photojunction Remix, Printing, Tip

We’re describing the perfect way to send us your print-and-bind order…

After exporting your files you definitely shouldn’t jump straight to LabFTP and send us the files – we wouldn’t know what to do with them!

Instead, always use the Remix Order Wizard. (You’ll find it under the Album menu). Remix will validate your order and create an order “bundle” that contains everything we’ll need to process your order – provided you follow these instructions:

1. Run your order through the Send Order Wizard. You’ll find a tutorial here. The Wizard will ask what service you want (eg Print & Assemble) and also pose a few questions we need answers to, such as whether you want copy albums.

2. You can specify where to save the bundle, which is labeled with a unique ID. The graphic above shows what it looks like (on Mac). This particular bundle is for an order where we’re doing the printing (note the Print Files sub-folder).

3. You’ve probably already done this, but you still have the opportunity to edit your print files. Just remember this: Photojunction has made COPIES of the print files created earlier by the High-Res Export Wizard. If you choose to edit them now, before sending them to your vendor, please note that you’re correcting a COPY. The original export will remain unchanged.

4. When it’s finished, the Order Wizard will automatically NOTIFY us of your order but NOT send us any files. If you want us to print for you, (even just the cover motif) we need the bundle, which you need to upload to us with LabFTP.

5. Last step, open LabFTP and upload the files. Instructions for LabFTP are here if you need them. Please make sure you have the latest version (v3 and later automatically check for updates).

Next in this series: What if you just want us to print your cover photo?

HTH, Ian

PS We’ll be posting a movie to explain the Remix Export and Order Wizards shortly.