November 5th, 2009 in Queensberry Connects is about the photography, technology, business and relationship skills you need to run a successful wedding and portrait studio. Album marketing and album design are our primary focus but we'll cover anything it takes to succeed in this business. We hope our posts will sometimes amuse you, sometimes inspire you, but always offer something to think about. And we're all busy, so we try to keep it brief. Click here for some suggestions to get you started.
Danny and I just had a great chat with Pete, who runs Order Processing at the Lab. According to Pete, this year OP was able to clear the “Christmas Rush” almost completely in a single day. That’s amazing.
It means the automation we put in place in Photojunction this year (fondly known as PJ Nana) definitely works.
Pete really wanted to talk about the handful of orders where his team had to go back and sort out problems with their clients (things like missing files or flattened JPG layouts received for full colour service).
As a result we came up with a few ways to make Nana even better, but most of the problems would have been avoided simply by:
1. Using the latest version of Photojunction.
2. Using PJ’s Export Layouts window to interface with your exported PSD files.
3. Using the automated Send Order function to upload your orders and files.
Danny was no sooner off the call than he was in to bother the developers! With a cool message – we’ve done well but here’s how we can make it even better.
I like that.
Cheers, Ian
PS I think Danny prefers “PJ On Rails” to PJ Nana. To each his own metaphor.
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