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Producers of personalised albums and books for people worldwide.
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CATEGORY: Help Centre

Here to help Yes, we have a support team ready to deal with your feedback,  questions and problems . And although sometimes it feels easiest to speak to someone directly, often it's better to message the team, or look up our online resources. (Often it's quicker too, especially if you're on the other side of the world in a completely different time zone.) I'll discuss all three here, but however you contact us, we're definitely here to help! If you phone, and we don't pick up, please leave a message When you call one of our free phone numbers, we're To View More >>

You've sent your album design to your client for proofing, now what? Using a proofing system could be a little daunting if you've never done it before, so we've created a tutorial specifically for your clients to follow so that you can get their feedback and order the album. We've even made it so when your client opens up their album design, the tutorial will appear in front of them so there's no need to do anything.  Pop-up appears when your clients review their album. Pop-up appears when your clients review their album. Do you have any feedback? We regularly update album To View More >>

Some Workspace users have more than one account (separate brands for their wedding and portrait businesses, for example). Some busy studios have several people working in the same Workspace account (photographers, designers, sales people, for example). And some users do work for the owners of multiple Workspace accounts (album designers, editors, site managers, for example). In all those scenarios the Workspace Accounts and Users function makes life very easy. Save 40% on your annual Workspace subscription. Just quote WS40 when subscribing To View More >>

Queensberry designers Alex and Melissa talk about our handmade, Matted Print Box range. Wondering what a Premium Box is? Are you hoping to see what our Studio Box range offers? Or maybe you're interested in seeing our new Portrait Albums (that pair perfectly with Studio Boxes). Take a look. If you have any more questions, be sure to comment below. Featured imagery: Uber Photography, AUS Victoria To View More >>

If you're wondering how to upload your logo to Workspace, read on! We'll explain how to create a favicon too. The graphic shows how we added our logo to the queensberry.com website (which is built in Workspace). 1. Select SETTINGS from in the main navigation.  2. Select Appearance from the dropdown menu. 3. Click on the Logos tab. 4. Click the Upload logo button. Save 40% when subscribing, upgrading or renewing your Workspace annual plan. Conditions apply. That's all there is to it. Your logo will be displayed full size (a 200px image will appear smaller To View More >>