Producers of personalised albums and books for people worldwide.
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CATEGORY: Help Centre

With Queensberry's online album designer, there are a few easy ways to switch through templates to find the perfect one for your design! Need extra help? You'll find plenty of related articles about Workspace and Queensberry products and services on our main website and help  centre,  but  click here for helpful video tutorials and articles about the Album Designer. We will be introducing changes as they are released by posting details on the Queensberry blog, and also on our closed Facebook group, Queensberry Insider, which you can  click here To View More >>

It's quick and easy to order albums from Queensberry, through Workspace. It's a step-by-step process that guides you through each set of options as you personalise your album. Just as important, it helps you avoid "gotchas", where you have your mind set on something we can't do, like emboss Vanilla Bean Micro Leather or Linen. In fact, for that reason alone we recommend that you set up the album before you get involved in page design … and certainly before you offer your customer something we can't do! These gotchas (exceptions) can be frustrating, and we To View More >>

Here to help Yes, we have a support team ready to deal with your feedback,  questions and problems . And although sometimes it feels easiest to speak to someone directly, often it's better to message the team, or look up our online resources. (Often it's quicker too, especially if you're on the other side of the world in a completely different time zone.) I'll discuss all three here, but however you contact us, we're definitely here to help! If you phone, and we don't pick up, please leave a message When you call one of our free phone numbers, we're To View More >>

You've sent your album design to your client for proofing, now what? Using a proofing system could be a little daunting if you've never done it before, so we've created a tutorial specifically for your clients to follow so that you can get their feedback and order the album. We've even made it so when your client opens up their album design, the tutorial will appear in front of them so there's no need to do anything.  Pop-up appears when your clients review their album. Pop-up appears when your clients review their album. Do you have any feedback? We regularly update album To View More >>

Some Workspace users have more than one account (separate brands for their wedding and portrait businesses, for example). Some busy studios have several people working in the same Workspace account (photographers, designers, sales people, for example). And some users do work for the owners of multiple Workspace accounts (album designers, editors, site managers, for example). In all those scenarios the Workspace Accounts and Users function makes life very easy. Save 40% on your annual Workspace subscription. Just quote WS40 when subscribing To View More >>