Producers of personalised albums and books for people worldwide.
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We thought we'd get in the Hallowe'en spirit with 'a walk on the dark side'. Our Granddaughter Charlotte used her theatre make up skills to create The Grandpires. Happy Trick or Treating everybody, Heather x PS.Charlotte is only 14 and we are pretty proud of her ability! To View More >>

This entry was posted in People by Heather Baugh | Leave a Comment

For a while now we've been asking people to complete a questionnaire when they register on our site. It's optional, and not everybody does, but still the results are so striking I thought I might share some of the charts. It seems that the people checking us out are a little different to the typical "professional" … and that many people don't realise there's plenty to Queensberry beyond books and albums. 1. In the age of Mr Google we're proud that most people say they found us — not through search, or advertising — but through good To View More >>

This entry was posted in Products & Services by Ian Baugh | Leave a Comment

If you want people to come looking for what’s desirable, not what’s cheapest, build your studio on high-end values. I recently visited an Audi dealership, not to buy a new car, but to learn how Audi sell their beautiful vehicles. Predictably I left desiring something I'd never considered before, and sold on Audi. My intention was to test drive the Audi Q5, but the salesperson suggested that the Q7 might be more comfortable for my height, so out in a Q7 we went. But not just any Q7, a Q7 Premium Plus with sport options! It was more amazing than I can describe … To View More >>

This entry was posted in Stories, Marketing by Gregory Georges | Leave a Comment

My hands are how it all started, making a leather handbag for my mother.I am a woman of the craft. Creating things by hand is something that I've mastered over time and fallen in love with. Not just leatherwork and bookbinding but needlework, cooking and much more.Over the years as Queensberry grew I got busier and busier, and, for much of each year, I've put this aside.But today I was reminded how much I've missed working with my hands … the feeling, the respect for my craft, the getting back to a space that fills me with love.Why is handmade so special? To View More >>

This entry was posted in Stories by Heather Baugh | Leave a Comment

I got a little reminder about walking in our customers' shoes this week. We ran a survey asking regular users about twelve Workspace functions and features, from ordering albums to hosting to shopping cart sales — how important they were to people, how often they used them in Workspace, and how easy they were to use. The thing is we (OK, I) focused on how photographers experience Workspace, but not on how it works for your customers. That’s pretty bad, but in a sense understandable … because although at Queensberry we use Workspace heavily every day (in fact the entire To View More >>

This entry was posted in Stories, Workspace by Ian Baugh | Leave a Comment